Job Description

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

As we grow our SAP MPS (Managed Payroll Services) and BPO capabilities, we’re seeking talented individuals at all levels. If you're passionate about Payroll and HR outsourcing and want to be part of an international team delivering innovative solutions, this is your chance to make a real impact. Become a key player in shaping the future of global HR and payroll services Apply now and join SD Worx on this exciting journey!

As the HR & Payroll Administrator, you will be responsible for the end-to-end payroll processing for clients using the SAP (Cloud) solution, including SuccessFactors (EC, ECP, and PCC).
This role includes payroll delivery assurance with high-quality operational support across various areas, such as continuous payroll through Payroll Control Centre, garnishments, payroll policies and controls, compliance, payment releases, and reporting to local authorities.

You will orchestrate payroll service delivery for customers within the team and ensure seamless execution of tasks from the payroll workbook. Close cooperation with internal and external stakeholders will be essential to ensure timely and accurate payroll delivery. You will also assist with client inquiries and reporting tasks.

Responsibilities :

• Process payroll cases and provide appropriate resolutions.

• Collaborate with Payroll Specialists and Payroll Senior Specialists when needed.

• Produce timely and accurate payroll in accordance with SD Worx processes, standards, and contractual SLAs.

• Participate in testing and validation for small system updates and simple configuration changes (e.g., new wage types).

• Manage the maintenance of SOPs, DWIs, guidelines, and other process documentation, ensuring consistency across regions while incorporating local deviations.

• Maintain close communication with key stakeholders (including country teams and clients) to ensure consistent application of global and local standards, procedures, and process changes.

• Participate in data controls using the SAP Payroll Control Centre tool and assist with payroll corrections when necessary.

• Ensure compliance with internal controls and payroll processing timelines.

• Assist with payroll monthly controls.

• Adhere to SLAs and deadlines for payroll processing.

• Communicate daily with client-designated contacts to ensure effective payroll processing.

• Communicate with external parties, such as tax authorities and benefit providers, when necessary.

• Provide support, guidance, and training to Payroll Associates, ensuring best practices and compliance with payroll regulations.

• Process Year-End activities and generate statutory year-end reports.

Qualifications and experience :

• 1–3 years of experience in Payroll outsourcing within an enterprise business outsourcing environment.

• Basic knowledge of payroll processes, including continuous payroll through Payroll Control Centre, garnishments, payroll policies and controls, compliance, payment releases, and reporting to local authorities.

• Practical experience with SAP payroll

• Knowledge of SLAs.

• Good communication skills and the ability to work effectively with clients.

• Ability to manage multiple priorities in a fast-paced environment and meet client needs efficiently.

• Good problem‑solving and resolution skills.

• High attention to detail and strong organizational skills.

• Willingness to learn and develop payroll expertise.

• Fluent English and Swedish (verbal and written).

Preferred skills :

• Experience in a Payroll and BPO outsourcing environment.

• Experience with SAP SuccessFactors, SAP Payroll, Concur, Workforce Management, and integration tooling.

• Experience delivering payroll services to multinational clients.

• Experience with inbound and outbound interfaces from/to payroll.

• Certifications such as CPP, CPS, or CPM.

• Ability to work in a fast‑paced, dynamic environment with a focus on continuous improvement.

• Communication skills in a local language.

What do we have to offer?

• Comprehensive training and development programs.

• Flexible working schedule

• Private medical insurance 100% covered by SD Worx

• 25 vacation days

• 18 hours for personal matters

• Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)

• Edenred flexible retribution options: meal vouchers, transport vouchers, etc.

• Laptop and equipment provided

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training

• Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.