Job Description

Hours:

35 hours per week, Monday to Friday on a 12 month Fixed Term Contract/Secondment.

Flexible and hybrid working can be considered with a minimum of 3 days per week to be worked in our Skipton Head Office.

Salary:

£27,000 Per Annum

Closing Date:

Tue, 24 Nov 2026

We’re looking for a HR and Payroll Administrator to join our People Shared Services Team, acting as the first point of contact and providing administration services for a variety of processes and activity.

This is an excellent opportunity for an organised and people-focused individual who enjoys working in a fast-paced environment and takes pride in delivering a great colleague experience. As a key member of the People Shared Service team, you'll provide essential administrative support across a broad range of HR and Payroll activities.

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

You’ll be joining the People Operations Team, working closely with People Shared Service Advisors, Payroll and HRIS. Colleagues are our customers and you’ll play a key role in ensuring HR and payroll processes run smoothly, supporting colleagues throughout their journey at Skipton and help to deliver a great colleague experience.

What’s In It for You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
• Matching employer pension contribution (up to 10% per annum)
• Salary sacrifice scheme for hybrid & electric car
• A commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

The aim of People Shared Services is to create and deliver a highly regarded and expert service that supports a Leader-lead people culture. You’ll be dealing with colleagues and leaders from across the business, alongside candidates and external suppliers.

• You’ll be responsible for the day-to-day management of the Shared Service and Payroll Inbox and Case Management on Workday; acting as first point of contact for managers and colleagues, providing policy guidance, responding to/resolving queries where possible.
• Ensure HR systems are accurate and compliant in relation to the colleague lifecycle.
• Responding to reference requests from other organisations. Administration of all long service awards, benefits, and purchase orders.
• Running reports, updating spreadsheets and data input using our Workday HR system.
• Supporting the development of standard operating procedures, HR & Payroll chat and knowledge articles to support self-serve.

We’re also on an exciting journey of modernising our people processes so you’ll play a key part in identifying improvements and proactively working with the right teams to enhance our colleague experiences.

What Do We Need from You?

• Able to use initiative, be highly proactive, and be able to manage and organise your workloads
• Previous experience in an administrative role, ideally within HR or Payroll
• Strong organisational skills with excellent attention to detail and accuracy
• Passionate about great service and creating positive colleague experiences
• Proficient in Microsoft office applications
• Knowledge of HR systems preferably Workday