
SGS is the world's leading company in inspection, verification, testing, and certification. We are recognized as a global benchmark for quality and integrity, with more than 93,000 employees and a network of over 2,600 offices and laboratories worldwide.
The HR Optimization & Automation Senior Analyst will lead process optimization, automation, continuous improvement, and AI-enabled transformation across HR Shared Services within GBS Americas.
This role will identify opportunities to simplify and standardize HR processes, implement automation and AI solutions, improve operational performance, and enhance the employee experience. The position will partner with HR Operations, Talent Acquisition, HR Technology, IT, and global stakeholders to deliver scalable and sustainable transformation initiatives.
Reports to: Head of HR, GBS Americas
Preferred Certifications
We are looking for a strategic, analytical, innovative, and results-oriented professional who can connect HR business needs with technology and transformation opportunities.
The ideal candidate combines HR process expertise, digital transformation, automation, AI, data-driven decision-making, and strong stakeholder management skills to deliver measurable improvements across HR Shared Services.
Join SGS GBS Americas and help shape the future of HR through Process Excellence, Automation, and Artificial Intelligence.

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.
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