Job Description

Who We're Looking For - Who We're Looking For - HR Ops Specialist (Temporary Assignment)

Clearlink is a remote-friendly company, prioritizing virtual and in-person collaboration. This is a remote-first role for candidates who are located outside of Utah and outside of commuting distance. For candidates residing within 50 miles of our Salt Lake City, Utah office, a hybrid schedule of 2-3 days in-office is required.

Clearlink is seeking an experienced HR Ops Specialist to provide temporary coverage for an anticipated 3-5 months. This is an at-will position, and Clearlink may end the assignment at any time, with or without cause or notice, based upon business needs.

This role is responsible for keeping day-to-day HR operations, benefits administration, and leave administration running smoothly during the coverage period. The ideal candidate is detail-oriented, comfortable managing recurring deadlines across multiple systems and vendors, and able to quickly learn Clearlink's processes with minimal ramp-up time.

The Impact You Will Make

HRIS Efficiency (Workday):

• Maintain Workday data integrity by managing queue priorities, global time-off analytics, and the lifecycle of contractor records.
• Utilize Excel and Google Sheets to pull, organize, and analyze HR data; identify trends and insights; and make data-driven recommendations based on findings.
• Demonstrate comfort working with numbers and using basic formulas, filters, and pivot tables to analyze data and support HR decision-making.

Financial Alignment & Audit Support:

• Synchronize legacy award data with payroll systems and facilitate various compliance audits, including governmental wage reporting.

Benefits Oversight:

• Provide daily management of the benefits communication channel, including invoice auditing and resolution of system integration logs.
• Execute weekly operational tasks for benefits funding, verification auditing, contribution file uploads, and participant enrollment messaging.
• Conduct monthly reconciliation of billing statements for our comprehensive vendor suite, covering medical, pharmacy, and ancillary insurance plans.
• Facilitate orientation sessions to educate incoming team members on our benefits package.
• Support the annual Open Enrollment cycle and contribute to the processing of ACA 1095-C documentation as required.

Leave Management & Regulatory Compliance:

• Direct the end-to-end administration of parental leave requests, maintaining case files and ensuring adherence to FMLA guidelines.
• Engage in weekly ADA review meetings, applying expertise in workplace accommodations and statutory leave requirements.

Transition & Off-boarding:

• Coordinate administrative off-boarding logistics, including equipment return labels and the execution of complex severance workflows.

General Operations:

• Address day-to-day administrative inquiries and manage the HR ticketing system to ensure timely resolution of employee needs.

What You Bring

• Prior experience in HR operations, benefits administration, or a similar HR generalist/coordinator role
• Working knowledge of employee benefits plans and enrollment processes
• Familiarity with FMLA and general leave-of-absence compliance requirements
• Experience with Workday or a comparable HRIS strongly preferred
• Comfort managing invoice processing, reconciliation, and vendor payment deadlines
• Strong attention to detail and ability to manage multiple recurring deadlines simultaneously
• Ability to handle sensitive and confidential employee information with discretion
• Strong written and verbal communication skills
• Ability to ramp up quickly and work independently after initial training
• Familiarity with Excel &/or Google Sheets

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 1 hour interview with the Hiring Team
• 30-min - 45 minute Final interview

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

#LI-Remote

#LI-AC

Why Work For Us

Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.

Clearlink Partners & Awards:

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.

Clearlink Values (CLEAR):

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner
• Respect Every Person

Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.