Job Description

Key Responsibilities

Employee Support

• Serve as a primary point of contact for employee questions and requests.
• Assist employees in navigating HR processes, programs, and resources.
• Provide timely follow-up and coordination to ensure employee concerns are addressed.

Transition & Change Support

• Support employees through organizational and administrative changes.
• Help coordinate employee communications, training sessions, informational meetings, and onboarding activities.
• Monitor employee questions and identify recurring themes requiring additional communication or support.
• Assist with creating and maintaining employee reference materials and guides.

Onboarding & Employee Experience

• Coordinate onboarding activities for new hires and transitioning employees.
• Support orientation sessions and employee introductions to company programs and resources.
• Help ensure employees have a positive and seamless experience during key employment milestones.

HR Operations Support

• Assist with HR documentation, reporting, tracking, and administrative projects.
• Support compliance-related recordkeeping and document management activities.
• Partner with members of the HR team to ensure timely completion of operational initiatives.

Ideal Candidate

• 3+ years of HR, employee services, onboarding, or HR operations experience.
• Strong customer service mindset and ability to handle sensitive employee issues professionally.
• Excellent communication and organizational skills.
• Experience supporting employees during periods of change, growth, integration, or business transformation preferred.
• Ability to manage multiple priorities in a fast-paced environment with minimal supervision.