HR Operations Partner
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freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to
our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in
the undeniable strength that diversity brings to our business, employees, clients, and communities. With us,
you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own
outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This
prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
What will you be doing?
The HR Operations Partner – EMEA will play a key role in supporting the execution of HR operational processes across
the region. Reporting to the Director, EMEA Core HR Operations & Global Process Management, this position partners
closely with HR Business Partners, HR Centers of Excellence (COEs), and HR Coordinators to ensure consistent,
accurate, and compliant HR operations.
This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys working across HR
systems, data, and process improvement efforts.
Job Responsibilities (inclusive but not limited to):
Operational Support and Process Coordination (50%)
• Execute day-to-day HR operational processes across the EMEA region, ensuring accuracy and
alignment with policy and local compliance requirements.
• Manage shared inboxes, responses, and upkeep to key communication pages in MS Teams,
SharePoint, and other forums.
• Partner with HRBPs and HR Coordinators to manage employee lifecycle activities, including hires,
terminations, job changes, and transfers.
• Support escalated HR cases that are equal to or exceed Tier 1 support, coordinating with Legal,
Payroll, and Finance as needed, as well as other key partners.
• Manage documentation and employee records, ensuring proper audit trail and adherence to data
governance standards in conjunction with HR Coordinator.
• Prepare and distribute key communications and templates related to HR processes, severance, and
policy updates.
• Coordinate with third-party vendors such as outplacement or compliance partners on logistics and
reporting.
• Assist in preparing materials for audits, HR reviews, and compliance checks.
• Serve as key point of contact for key vendors, inclusive of our background check, outplacement, and
other services.
• Serve as a liaison with HR coordinators and Tier 1 support for transaction accuracy and timely
completion.
• Other tasks as assigned in this space.
Reporting, Analytics, and Continuous Improvement (30%)
• Support HR reporting for workforce impacts, severance, and bonus tracking, ensuring consistency
with Finance and HR systems data.
• Maintain and coordinate regional HR dashboards and trackers (e.g., headcount, turnover, compliance
items).
• Analyze data to identify trends or risks and provide insights to the HR Operations Director or HRBPs.
• Partner with HR Technology to validate data integrity and support issue resolution.
• Participate in process reviews to identify pain points and opportunities for simplification or
automation. Workforce Impacts and Change Management (20%)
• Other tasks as assigned in this space.
Workforce Impact Support and Project Coordination
• Coordinate workforce impact activities (e.g., reorganizations, reductions, M&A transitions), ensuring
required documentation and data updates are complete.
• Support HR project plans by tracking deliverables, maintaining templates, and scheduling stakeholder
meetings.
• Contribute to playbooks, guides, and process documentation for consistent HR execution.
• Provide operational support for policy updates and process changes.
• Act as a communications liaison for HR Operations, helping draft and distribute key HR messages.
• Other tasks as assigned.
Qualifications, Experience, and Knowledge
• 2-3 years of HR Operations, HR Generalist, or HR Coordination experience, ideally in a global or
matrixed organization.
• Proficiency with HR systems (UKG, Workday, or similar) and Excel/Power BI reporting tools.
• Demonstrated ability to manage multiple priorities with strong attention to detail and organization.
• Experience supporting HR transactions, audits, or compliance processes.
• Strong communication skills with the ability to partner cross-functionally with HR, Legal, Finance, and
Payroll.
• Analytical mindset with curiosity to understand data trends and drive improvement.
• Bachelor’s degree in Human Resources, Business, or related field preferred.
• Ability to maintain confidentiality and discretion in handling sensitive employee information.
• Eagerness to learn and grow within a global HR Operations organization.
Location
This position can be located in the following area(s): This position can be located in any country in which we
operate in within the EMEA with preference for South Africa.
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and
our candidate privacy notice ) Your current employer will not be contacted without your permission.
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At Circana, we measure and accelerate demand. It’s that simple. We partner with brands to address their toughest business challenges through a combination of our big data, AI data-visualization platform, and deep expertise across more than 25 industries. Our clients count on us to guide them on their next steps, and the steps after that, so they can innovate, meet consumer demand, and grow.
Formerly IRI and NPD, we have a combined 100-plus years of history consulting with more than 7,000 of the world’s leading brands and retailers. Our insights on online and in-store purchasing behavior are used by the largest media outlets in the world, including Bloomberg, CNBC, CNN, Financial Times, The New York Times, The Wall Street Journal, USA Today, and others.
Count on us to transform complexity into clarity. Learn more at circana.com