About dopay:
dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash-based workers into the digital financial system, empowering them to achieve financial independence.
HR Operations Specialist plays a critical role in supporting various human resources functions within the organization. This role involves managing day-to-day HR operations, handling employee inquiries, administering HRIS systems, and ensuring compliance with policies and procedures. The HR Operations Specialist works closely with, managers, employees, and external vendors to deliver efficient and effective HR services.
Key Responsibilities:
1-HR Administration:
- Process employee lifecycle transactions, including new hires, promotions, transfers, and terminations.
- Maintain accurate employee records and ensure data integrity in HRIS systems.
- Prepare and distribute HR-related documents, such as contracts, and employment verification letters.
- Assist with benefits administration, including enrolment, changes, and inquiries.
- Handle employee inquiries and provide timely and accurate responses or escalate issues as needed.
- Handle Addition / deletions medical cards.
- Handle Social insurance forms with Social Insurance authority.
2. HRIS Management:
- Serve as a subject matter expert for HRIS systems .
- Generate reports and analyze HR data to support decision-making and compliance requirements.
3. Compliance and Policy Adherence:
- Maintain knowledge of HR policies, procedures, and best practices and ensure consistent application across the organization.
- Assist with audits and investigations related to HR matters and ensure documentation and records are in compliance with legal requirements.
4. Employee Relations Support:
- Provide guidance and support to managers and employees on HR policies, procedures, and practices.
- Maintain confidentiality and handle sensitive information with discretion and professionalism.
- Handling the contract Renewal & probation .
- Responsible for the attendance and leave management.
Requirements
- 3+ years of experience in HR Administration
- Bachelor’s degree .
- Strong problem-solving skills
- Experience in data input
- Familiarity with HRIS software
- Excellent interpersonal skills and the ability to work within a team
Benefits
Why Join dopay?
If you want to empower every individual — regardless of their job or income — and every business, no matter its size, to access financial services easily, dopay is the place for you
Join a team that values innovation, inclusion, and meaningful impact, helping humanize and amplify a brand built on empowerment, accessibility, and financial dignity.
At dopay, you’re not just creating content — you’re helping build a movement
Be part of a fast-growing fintech transforming how companies pay their employees across Egypt and emerging markets
dopay is a fintech company that delivers smart, modern, and best in class payroll payment solutions, built on secure and fast technology.
We believe every employee and worker deserves access to financial services with dignity — digital financial services built on global standards and the latest technologies. And we believe every business owner deserves a smart, simple, and secure system to manage payroll without complexity, saving them time and effort so they can focus on what matters most — their business and their people.
That’s why we designed the entire dopay ecosystem to serve all types of companies and employees — especially sectors that struggle to access banking services — helping them shift to a modern, best in class payroll payout solution with no minimum or maximum employee requirements.
Our vision is that every person, regardless of their job or income, has the right to access high quality financial services easily, simply, and with dignity. And we are building this ecosystem day by day to make sure no one gets left behind. This isn’t a luxury — it’s a basic right for everyone who works and earns a living.
