Job Description

About the job

Do you love bringing structure to chaos, get energy from clean processes, and have a sharp eye for detail? Then we’re looking for you.

We’re growing fast - and that means our people and processes need to scale with us. As an HR Operations Specialist, you make sure everything behind the scenes runs smoothly. From contracts to offboarding, you’ve got it covered. Smart, structured, no nonsense.

What you'll do

You’re the backbone of our HR operations. In practice:

People Operations

• Own the full HR administration across the entire employee journey (pre-boarding & onboarding to offboarding)
• Draft and manage contracts, addendums, and employee files
• Ensure smooth administrative onboarding for new hires
• Track probation periods and contract timelines (and stay on top of them)
• Prepare and send HR documents
• Keep our HR systems (e.g. Personio / Notion) accurate and up to date

Payroll support (with external partner)

• Collect and process variable data (bonuses, travel allowances, etc.)
• Perform checks before payroll processing
• Support post-payroll checks

Employee journey

• Coordinate a smooth and excellent employee journey, from pre-boarding all the way to offboarding (contracts, access, tools, equipment, communication)
• Ensure all administrative processes are completed correctly and compliantly

Processes & compliance

• Ensure compliance with legal and internal policies
• Spot inefficiencies and improve processes
• Support audits when needed

Who you are

You value:

• Things being correct and complete
• Structure and clarity
• Checking things off your list
• Processes that just work

And:

• You’re proactive and take ownership
• You thrive in a fast-changing environment
• You think in solutions, not problems

Skills & experience

• 1-5 years of experience in HR Operations or HR administration
• Background in HR, law, or a numbers-driven field
• Strong with numbers and administrative processes
• Comfortable with tools (Google Workspace, Microsoft, Personio; Notion is a big plus)

Soft skills

• Highly detail-oriented and accurate
• Well-organized and independent
• Proactive and hands-on
• Trustworthy and discreet
• Service-minded team player
• Flexible and adaptable
• Bachelor’s or Master’s level (HR, Business, Law, or similar)
• Someone who enjoys a hands-on operational role
• Someone who wants to build and improve processes in a fast-growing startup
• Fluent in Dutch and English (written and spoken)

Why Flatpay?

Flatpay is one of Europe’s fastest-growing unicorns In just over three years, we’ve grown into a team of more than 1,500 colleagues, operating across Denmark, Finland, Italy, Germany, France, and the United Kingdom. And now the time has come: Flatpay is launching in the Netherlands.

Our mission is clear and powerful: to make card payments fair, transparent, and stress-free for small and medium-sized businesses. No unclear pricing, no hidden fees, no surprises - just one flat rate for all cards.

This is your opportunity to be part of our launch in the Netherlands from day one, help build a new market, and make a visible impact within a fast-growing organisation.