Job Description

Job Location: Atlanta GA - Atlanta, GA 30319Calling all creatives, solvers, analysts, planners, doers, and visionaries!
East West is seeking a talented and enthusiastic HR Operations Specialist to join our team!  At East West, our vision is to make the world a better place—cleaner, safer, healthier, and smarter. We’re driven by purpose and powered by a strong, collaborative culture. If you're passionate about making a meaningful impact and thrive in a dynamic environment, we’d love to meet you.
JOB SUMMARY
The HR Operations Specialist supports day‑to‑day HR and payroll operations across the U.S., Mexico, and Canada, with a focus on compliance, accuracy, and operational execution. This role provides hands‑on support for payroll tax compliance, HRIS administration, and core HR transactions in a fast‑paced, process‑driven environment.
RESPONSIBILITIES
HR Operations & Compliance
- Support daily HR and payroll operations across the U.S., Mexico, and Canada, ensuring compliance with labor and payroll tax regulations.
- Assist with payroll tax activities, including statutory deductions, filings, and reporting requirements.
- Track regulatory updates and help apply changes to HR processes and system workflows.
Payroll & HRIS Management
- Provide day‑to‑day support for ADP Workforce Now, Paycom, and UKG, including data maintenance, audits, and issue resolution.
- Coordinate with payroll vendors and Finance to resolve employee data, compliance, and reporting issues.
- Support HRIS updates, enhancements, and integrations to maintain accuracy and compliance.
Process & Transactional Support
- Process and support employee lifecycle transactions, including onboarding, job changes, payroll administration, benefits support, and offboarding.
- Maintain HR documentation and procedures to ensure consistency and audit readiness.
- Identify recurring issues and support process improvements to increase efficiency and reduce errors.
Cross‑Functional Collaboration
- Work with Finance, Legal, and IT to support payroll accuracy and compliance needs.
- Support internal and external audits related to payroll and HR operations
- Respond to HR operations inquiries from employees and managers regarding processes and compliance.
KNOWLEDGE, ABILITY & SKILLS
- 4-year degree in Human Resources, Business Administration, or related field
- 5+ years of progressive experience in HR Operations, Payroll Operations, or HRIS‑focused roles
- Hands‑on experience with payroll tax compliance across the United States, Mexico, and Canada
- Working knowledge of ADP Workforce Now, Paycom, and/or UKG, including HRIS implementation or optimization
- Strong ability to work in a high‑volume, transactional environment with excellent attention to detail
- Demonstrated problem‑solving, follow‑through, and compliance/audit readiness skills
- Experience supporting manufacturing or operational workforces preferred
- Bilingual in Spanish or French strongly preferred
This job description is a summary of the responsibilities associated with this role and may be amended as required by the company.
We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
ABOUT US:
East West is a global manufacturing services company focused on the realization of products, from design through distribution. As an integrated team of designers, engineers and specialists in onshore, nearshore, and offshore manufacturing, we offer a seamless path to scale and an exceptional speed-to-market strategy while driving down costs and adhering to the highest quality standards. We are one integrated family, working together to support our customers throughout the entire product lifecycle. We are East West!