Job Description
HUMAN RESOURCES OPERATIONS MANAGER
This role is based in Ulaanbaatar office, with need- basis travel to mine site, and will provide leadership and oversight for Employee Relations, Human Resources Operations, and HR Compliance & Governance, supporting a compliant, efficient and employee-focused workplace across our Ulaanbaatar office and mine site.
You'll Be Responsible For:
- Lead employee and labour relations activities, fostering a positive workplace culture.
- Provide comprehensive HR support and management across the Ulaanbaatar office and site operations and support employee engagement activities for both national and expatriate employees.
- Advise leaders on organizational design, performance, engagement, retention, and employee
- relations.
- Challenge and support managers to ensure people's decisions are consistent, fair, commercially
- sound and aligned with company policies
- Partner with management on retention, recognition, communication and employee experience
- initiatives.
- Use workforce indicators such as headcount, turnover, absenteeism, vacancy rate, and workforce
- cost to identify risks and recommend action
- Oversee payroll processes, driving operational efficiency and automation initiatives where
- appropriate.
- Coordinate monthly HR-to-payroll processes and ensure employee changes are accurately
- reflected before payroll cut-off.
- Conduct HR validation of payroll inputs and investigate discrepancies.
- Support annual salary review and bonus processes, including manager guidance and approval
- tracking.
- Monitor compensation decisions for internal consistency, budget alignment and policy compliance
- Identify employment, operational and people risks early and escalate material matters
- appropriately
- Develop, review, and continuously improve HR policies, procedures, and practices.
- Lead and contribute to HR and cross-functional strategic projects that support business objectives.
- Support and enhance Employee Value Proposition (EVP) initiatives to attract, engage, and retain
- talent and lead strategic people related projects.
Requirements
- Bachelor's degree in HR, Law, Business or a related field; Master's is an advantage.
- 8+ years of HR experience, including 3+ years in an HR management role, preferably in mining or
- a multinational.
- Strong working knowledge of applicable local labor and employment legislation and ability to
- translate regulatory requirements into practical HR processes
- Ability to understand business strategy, operating models and organizational priorities and
- translating them into implications of people and HR actions
- Strong analytical and problem-solving skills with the ability to move from data and observations to
- concrete recommendations
- Strong influencing, coaching and facilitation skills.
- Ability to manage competing priorities and stakeholders in a fast-moving environment
- Demonstrated ability to improve, standardize and simplify HR processes
- Experience overseeing payroll and HR operations.
- Fluent Mongolian and professional English; French is an advantage
- Strong communication, negotiation and interpersonal skills, with the ability to handle sensitive and
- confidential matters professionally.
Contact: +976 8807-7702; baasantsetseg@scc.mn