Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

FGG Spa, LLC. is expanding our team and looking for an HR Operations Manager to support our growing organization. This role is best suited for an experienced HR professional who is comfortable working independently, managing multiple responsibilities, and keeping HR processes organized and compliant across a multi-state organization.

This role is ideal for someone who enjoys building structure, improving processes, and taking ownership of HR operations in a growing, multi-location organization.


Our ideal candidate is a self-starter with strong attention to detail who can quickly get up to speed, take ownership of their responsibilities, and ensure HR operations run smoothly. This role requires someone who is proactive, organized, and comfortable handling a wide range of HR operational tasks without heavy oversight.

Benefits

• Health, Dental, Vision, and Life Insurance
• 401(k) with 5% company match
• Paid Time Off
• Employee discounts
• Supportive team environment

Role ResponsibilitiesThe chosen candidate will manage and support a variety of HR operational functions across the organization.

Responsibilities include responding to unemployment correspondence and maintaining accurate records, tracking employee reviews, compensation adjustments, and training completion, and managing employee benefits administration including eligibility tracking, annual renewals, and open enrollment coordination.

This role will also manage child support orders and wage garnishments, coordinate the annual workers’ compensation audit and renewal process, and track workplace incidents and claims including workers’ compensation and EEOC matters.

Additionally, the HR Operations Manager will provide guidance to managers regarding employee relations matters such as terminations and documentation, assist with the implementation and utilization of cloud-based HR systems, and help strengthen existing HR processes and procedures as the organization continues to grow.

As with many roles in a growing organization, responsibilities may evolve to meet the needs of the business.

Qualifications

• 5+ years of experience in Human Resources operations, HR generalist, or compliance-focused roles
• Strong knowledge of HR compliance, benefits administration, and employment practices
• Experience managing unemployment claims, workers’ compensation, and HR documentation
• Ability to work independently, prioritize work, and manage multiple responsibilities with minimal supervision
• Strong organizational skills and attention to detail
• Experience working with HRIS or cloud-based HR systems preferred
• Experience supporting multi-location or multi-state HR operations strongly preferred

About FGG Spa, LLCFGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!

We can’t wait to meet you!

Compensation: $75,000.00 - $85,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.