Job Description

Become an integral part of our HR Operations team where each day will be unique – bring a positive attitude, entrepreneurial spirit and get ready to dive in.

As an HR Operations Associate, you will ensure the timely and accurate delivery of HR operational services in Luxembourg by overseeing centralized execution, completing local HR activities, and acting as a subject matter expert (SME) on complex cases. Monitor and advise on operating model changes driven by regulatory and legal developments, and execute a range of HR operational activities.

Job responsibilities

• Partner with centralized HR functions to ensure accurate, on-time completion of all Luxembourg country deliverables.
• Support recruitment and onboarding administration, including employment contract and addendum preparation, Right to Work checks, and Day 1 employee induction.
• Monitor and manage employee queries via the HR Answers tool and HR mailboxes, coordinating resolutions and escalating issues as needed; support a broad range of queries from HR partner teams and employees.
• Manage documentation for local HR activities and coordinate records management; ensure the firm’s requirements are applied to the creation, storage, retention, and destruction of JPMorgan records, following correct filing protocols for both paper and electronic documentation.
• Provide support for risk and control oversight, complete required regulatory reporting, assist with audit preparation and actively participate in internal and external audits, provide Luxembourg and regional legal/regulatory expertise and oversight for HR activities, and ensure local compliance with global data privacy requirements.
• Maintain detailed Standard Operating Procedures (SOPs) for all workstreams.
• Contribute to HR projects and new work items as required.

Required qualifications, capabilities and skills

• Generic HR experience, ideally in an international environment.
• Strong ability to prioritize and meet deadlines in a target-driven environment.
• Experience planning and executing projects of varying size/complexity across areas such as recruitment, onboarding, offboarding, payroll, reward, recognition, and regulatory/legal change.
• High level of self-organization and ability to manage multiple tasks simultaneously.
• Rigorous, proactive, autonomous; strong interpersonal and communication skills.
• Ability to build strong partnerships across the firm and with external partners.
• Good working knowledge of Luxembourg labour laws, regulations, and market practice.
• Fluent in English.
• Excellent Microsoft Office skills (especially Excel and PowerPoint).

Preferred qualifications, capabilities and skills

• French language is an asset.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.