Job Description

Job Location: CEC Career & Technology Center - Irving, TX 75061
Position Type: Full TimeEducation
Level: Bachelor Degree
Travel Percentage: None
Job Category: Human Resources

Position Summary
The HR Operations Analyst serves as a key operational partner within the HR Operations function, supporting day-to-day HRIS administration, data integrity, compliance, and process execution. Reporting to the Director of HR Operations, this role acts as a cross-functional liaison — partnering with departments including Payroll, Finance, IT, Talent Acquisition, and field operations to research, troubleshoot, and resolve HR systems and process inquiries.
This individual plays a hands-on role in maintaining and optimizing the Paycom platform, generating workforce analytics and reports, supporting onboarding and offboarding workflows, and driving continuous process improvement across HR operations.
Key Responsibilities
- Serve as the primary point of contact for HR systems inquiries, partnering with internal departments — including Payroll, Finance, IT, Talent Acquisition, and field operations — to research, troubleshoot, and resolve issues in a timely manner.
- Administer and maintain the Paycom HRIS platform, including employee data management, system configuration, troubleshooting, and ensuring data accuracy and integrity.
- Support the full HR operations lifecycle — including onboarding, offboarding, benefits administration, compliance tracking, and employee records management.
- Generate and distribute routine and ad-hoc workforce reports and analytics to support data-driven decision-making by HR leadership and cross-functional stakeholders.
- Assist with HRIS projects, system upgrades, and process improvement initiatives as directed by the Director of HR Operations.
- Develop and maintain custom reports, automated queries, filters, and dashboards to enhance reporting capabilities and operational visibility.
- Prepare and maintain training materials, user guides, and standard operating procedures for HR systems and processes.
- Provide hands-on technical support and training to HR team members and end users on HRIS functionality and self-service tools.
- Manage time and attendance data systems, including configuration, troubleshooting, and ensuring accurate integration with payroll.
- Support compliance with federal, state, and local employment regulations, including I-9 verification, E-Verify, and multi-state requirements.
- Assist with compensation cycle support, benefits enrollment processing, and other recurring operational activities.
- Identify opportunities to streamline workflows, eliminate redundancy, and enhance the efficiency of HR operations processes.
- Ensure system compliance with data security, privacy requirements, and regulatory standards.
- Performs other duties as needed to support projects, operations, and the department.

Qualifications

Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Information Technology, or related field required.
- 2+ years of experience in HR operations, HRIS administration, or related HR support functions.
- Experience with Paycom or equivalent enterprise HRIS platform strongly preferred.
- SHRM-CP, PHR, or equivalent HR certification preferred.

Skills & Abilities
- Strong technical aptitude with HRIS platforms (Paycom preferred) and ability to troubleshoot system issues independently.
- Excellent analytical and problem-solving skills with a high level of attention to detail and accuracy.
- Advanced proficiency with Microsoft Office Suite, particularly Excel for data analysis and reporting.
- Strong interpersonal and communication skills with the ability to partner effectively across departments and communicate technical concepts to non-technical audiences.
- Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Comprehensive understanding of HR policies, procedures, and compliance requirements.
- Proven ability to maintain strict confidentiality of sensitive employee information.
- Understanding of payroll processes, general ledger principles, and how HR data integrates with financial systems.

Work Environment & Physical Demands
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
- Requires mobility within an office environment.
- Regularly required to talk and hear. Effectively communicate with others both written and orally, including using the telephone.
- Prolonged periods sitting at a desk and working on a computer.
- The employee may be required to walk; reach with hands and arms; and bend.
- May be required to stoop, kneel, and crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
- Possess good hearing, normal or corrected.
- The employee must be able to regularly lift and/or move up to 50 pounds.
- The employee may be required to climb stairs.
- Must be able to work 8 hours a day, 40 hours per week, and overtime as required and night or weekend shifts, as needed.
CEC Companies is an Equal Opportunity Employer. We are committed to attracting and retaining the best-qualified individuals, regardless of race, color, religion, national origin, gender, age, disability, veteran status, or any other status protected under federal, state, or local law. All qualified applicants are encouraged to apply.