Job Description

Top Healthcare Provider Network

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors This position will be a part of the Internal HR Onboarding Team that supports the new hire experience for ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

Join our team if you're passionate about creating exceptional employee experiences, organized, people-focused, and thrive in a fast-paced environment.

This position will be responsible for the onboarding of new employees and the ability to provide excellent customer service to our clients. Must have a good working knowledge of commonly used concepts and procedures within an HR office and proficiency with MS Office, particularly with Excel. A successful candidate has experience in processing paperwork for new hires in a timely manner while maintaining all compliance requirements. This position has no supervisory responsibilities and will collaborate closely with all members of our HR team.

Duties and Responsibilities:

• Manage the coordination of the New Hire Onboarding Process, with a caseload ranging from 10-15 at a time.
• Efficiently follow the new hire onboarding workflow by initiating education verification, background checks, and tracking reference checks in alignment with established protocols.
• Serve as a point of contact for candidates throughout the onboarding process, addressing inquiries and providing guidance as needed.
• Ensure completion of new hire paperwork and monitor compliance following Key Performance Indicators (KPIs) across all stages.
• Draft offer letters and forward to managers for approval prior to release.
• Upon clearance, confirm the orientation date with both the hiring department and the new hire to ensure communication.
• Provide support in scheduling medical screening appointments for new clinical hires to ensure timely completion of required health assessments.
• Welcome new hires and facilitate a smooth orientation experience.

Human Resources Office Operations:

• Responsible for scanning and uploading new hires documents into our Electronic Records Management System.
• Set up of conference room for our weekly new hire orientation – per rotating schedule.

Other Duties:

• Answer the main telephone line and take accurate messages.
• Assist with special projects as requested.
• Perform other related duties as assigned.

Job Qualifications:

• High school diploma or equivalency is required, college degree preferred.
• A minimum of 2 years’ experience in an office environment with strong proficiency with Human Resources terminology is required.
• Effective communication and customer service skills with comfortability with public speaking.
• Experienced with Applicant Tracking Systems (ATS) and Human Resource Information Systems (HRIS) if helpful.
• Intermediate proficiency in Microsoft Office applications, including Word and Excel.
• Able to handle sensitive information carefully and keep it confidential.
• Ability to draft routine correspondence clearly and professionally.
• Organizational and time management abilities.