Job Description

Join our HR Onboarding team to manage various onboarding requests, analyze performance data, and drive process improvements. You will help ensure consistent, efficient service delivery and a seamless employee onboarding experience.

Job location: Bucharest, hybrid, Monday to Friday, 09:00-18:00.

How you’ll make an impact:

• Analyze and solve medium-to-high complexity operational issues within the Onboarding service line, using a ticketing platform (Salesforce);

• Analyze and resolve medium-to-high complexity operational issues within the Onboarding service line, acting as a key point of contact to ensure process stability;

• Generate & analyze operational reports and insights to support team performance and facilitate management decisions, while conducting regular process audits using Workday and Excel;

• Drive the creation, optimization, and standardization of team documentation, including Desktop Procedures (DTPs) and process workflows;

• Work autonomously as a senior individual contributor, providing guidance to peers and collaborating effectively with supervisors;

• Handle client inquiries and internal escalations with a professional and solution-oriented approach;

• Adapt quickly to shifting priorities, supporting the team leadership in implementing process improvements.

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Required Qualifications:

• English – C1 level;

• Bachelor’s degree;

• Minimum 3 years of experience in HR, with a strong HR Generalist background;

• Experience working with a ticketing platform (mandatory);

• Advanced Microsoft Office skills;

• Advanced Excel formulas knowledge and professional PowerPoint presentation skills;

• Experience in data analysis, operational reporting, and process audits;

• Experience creating, documenting, and updating Desktop Procedures (DTPs);

• Understanding of core HR processes, including Onboarding, Benefits, Leave Management, and Exit Management.

Preferred Qualifications:

• Referent Resurse Umane certification or equivalent HR qualification;

• Experience working with Workday;

• Experience in process development, optimization, and standardization;

• Adaptable, flexible, and collaborative approach to managing changing priorities and process updates;

• Experience handling client inquiries and internal escalations in a service-oriented environment.

Employee Benefits – Be well, work well, live well

• Private medical and dental coverage through Regina Maria;

• Flexible benefits package via Benefit Online, including vouchers, transportation, wellness, and cultural activities;

• 23 vacation days, with additional days awarded through our loyalty program;

• Additional private pension plan starting from the second month of employment;

• Access to extensive learning, training, and career development opportunities;

• Well-being support, including psychological counseling and premium wellness apps;

• Life insurance coverage for you and your loved ones;

• Flexible working hours, depending on project requirements.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.