Job Description

Job Location Corporate Office - 250 E Pilot Rd. - Las Vegas, NV 89119 Salary Range $78,000.00 - $78,000.00 Salary/year

ESSENTIAL EXPECTATIONS

Customer Service Expectations

Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference.

Diversity, Equity, and Inclusion Expectations

Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The sum of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence.

Safety Expectations

At Goodwill, safety is everyone's job. Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe. Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission.

COMPETENCY EXPECTATIONS
Core Competencies

Communication

Job Knowledge

Leadership

Professionalism

Accountability

Job Specific Competencies
Detail Oriented

Service Oriented

Analytical Thinking

Consistency

Interpersonal

POSITION EXPECTATIONS

The Human Resource Manager manages the Human Resources function providing guidance and proactive services in all areas including talent acquisition, team member relations, performance management, development, benefits and leave administration, diversity, equity and inclusion and the Human Resources Information System. Acts as a strategic and collaborative partner to management consulting and guiding on all Human Resources matters. Serves all team members for the benefit of the individual and Goodwill of Southern Nevada.

Responsibilities

• Maintains in-depth knowledge of legal requirements related to the day-to-day management of team members, reducing legal risks, and ensuring regulatory compliance.
• Manages talent acquisition tor GSN. Manages recruitment on various socials media sites, publications, chambers, etc. Manages incoming applications and resumes in the HRIS. Works closely with the hiring manager to ensure proper communication and course of action.
• Manages leaves of absences to include accurate interpretation of applicable laws, and timely document administration, communication, and follow-up.
• Administers current benefits to include working with insurance providers and brokers and providing benefit services to team members. Continuously offers plan enhancement suggestions and seeks new total rewards offerings.
• Focuses on team member retention by analyzing retention metrics, assessing reasons for turnover and reports findings to develop and implement initiatives designed to improve retention.
• Works closely with management to improve work relationships, build morale, and increase productivity and retention.
• Assists in creating, reinforcing, and furthering GSN culture and team member engagement.
• Provides input on business unit restructurings, workforce planning and succession planning.
• Works with management and other HR team members to conduct employee relations needs assessments for purposes of developing training programs, career paths and mission services.
• Reviews corrective actions, exit forms and other team member documents for appropriate data, verbiage, and action. Co-recommend exit decisions with management.
• Conducts investigations independently or in concert with management and makes recommendations tor course of action.
• Demonstrates proactive change management ski Us and facilitates discussions around change and transformation.
• Performs backup services for new hire orientations.
• Establishes and maintains an effective onboarding program for all team members.
• Maintains exceptional networking and relationship-building acumen with HR peers and community leaders.
• Ensures GSN core values are adhered to in all team member conversations and documentation.
• Creates, enhances, and edits training materials for new hire orientation, leadership programs, leadership training and other programs on a consistent basis to meet the needs of participants and subject matter experts.
• Provides current internal and external trends to ensure their performance, and the performance of the Human Resources function is progressive and effective.
• Provides HR policy guidance and interpretation.
• Maintains confidentiality while exemplifying integrity, ingenuity, and exceptional work ethic.
• Conducts and tracks exit interview data for separating team members.
• Follows up with management regarding policies and potential revisions.
• Assists with projects as determined by management.

Environmental Factors

Majority of duties performed in an office environment.

Physical Factors

• Able to lift, carry, push, and pull a minimum of 25 pounds.
• Prolonged standing, walking, reaching, stooping, lifting, pulling, carrying, sitting at a desk, and working on a computer.

Qualifications

Education, Experience and Requirements

• Minimum of five years of experience resolving complex HR issues in all HR disciplines.
• Bachelor's degree preferred.
• Thorough understanding of employment laws and five years' experience.
• Must have proven experience in effectively counseling individuals in the workplace, showing adaptability to worker's needs.
• Ability to identify and develop leaders.
• Possesses project and people management skills.
• Proven experience in exercising good independent judgement and creativity as necessary in program development and identification of solutions for team members.
• Outstanding analytical and critical thinking skills. View problems not as "yours" but as "ours."
• Possesses effective verbal and written communication skills among diverse audiences.
• Proven experience in maintaining confidential records and documentation.
• Possess collaboration skills to arrange programs and sessions with store and operations management.
• Ability to maintain effective working relationships with all team members.
• Ability to work with minimal supervision.
• Familiar with a wide range of local community resources, services, and training.
• Possess a current driver's license and be fully insured according to Nevada law and Goodwill of Southern Nevada's insurance coverage policy.
• Must have a personal vehicle and be willing to travel in the Las Vegas valley to manage job related assignments.
• Must be fluent in English; Spanish fluency is strongly desired.
• Uphold a professional requirement not to personally oversee case files of family and friends.
• Excellent interpersonal, customer service, organization skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.