Inter IKEA Group

HR Manager, IPC Shopping Centre

Inter IKEA Group  •  Petaling Jaya, MY (Onsite)  •  2 hours ago
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Job Description

Company description

About Ikano Centres

Our portfolio of shopping centres are the hearts and hubs of our communities, creating a better everyday life for the 100 million visitors who visit us every year.

Together with our IKEA stores, we create meeting places for friends and families to have a safe and fun day out. We also develop land and invest in residential, office and other types of real estate to create vibrant destinations where people can live, work and play. With strong ambitions to grow our portfolio, we currently operate five meeting places in Malaysia and Thailand. These include IPC and MyTOWN in Kuala Lumpur, Toppen in Johor Bahru, the first phase of Klippa in Batu Kawan, and Megabangna in Bangkok. We are part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. To learn more, visit our Ikano Centres website or LinkedIn page.

Job description

About the job

As Human Resource Manager at IPC Shopping Centre, you will partner with the Centre Manager and Management Team to turn business priorities into practical people actions. You will lead the local people agenda, strengthen learning, talent and leadership development, and manage employee relations while ensuring effective day-to-day HR delivery. Beyond IPC, you will contribute to people initiatives across Ikano Centres in partnership with the Ikano Centres HR Manager and HR community. We are looking for someone who enjoys developing people, exercises sound judgement, takes ownership and is ready to grow with us.

Your assignment

  • Partner with business leaders on people priorities, workforce planning and organisational change to support current and future business needs.
  • Identify learning needs, develop practical learning plans and facilitate programmes that strengthen competence, leadership and team performance.
  • Drive talent reviews, succession planning and development actions to build a stronger talent pipeline and clearer growth pathways.
  • Coach managers on performance, feedback and career conversations, embedding our leadership expectations in everyday ways of working.
  • Lead recruitment, onboarding and employer branding to attract the right talent and create a positive co-worker experience.
  • Strengthen engagement, inclusion and wellbeing, turning people data and co-worker feedback into meaningful action.
  • Oversee HR operations, payroll validation, people cost planning and office administration, ensuring accurate and efficient delivery.
  • Manage grievances, misconduct investigations, disciplinary matters and domestic inquiries, ensuring fair processes and compliance with employment legislation and company policies.
  • Contribute to people initiatives across Ikano Centres, particularly in learning, talent management and leadership development, in partnership with the Ikano Centres HR Manager and HR community.

Qualification

  • A bachelor’s degree in Human Resources, Business Administration, Psychology, Organisational Development or a related discipline.
  • At least five years of progressive HR experience, including business partnering, with strong hands-on experience in learning and talent management.
  • Experience identifying development needs, designing and facilitating learning programmes, and evaluating their impact.
  • Practical experience in talent reviews, succession planning and individual development planning.
  • Strong employee relations experience in grievances, investigations, disciplinary cases and domestic inquiries, with sound judgement in advising managers.
  • Sound knowledge of Malaysian employment legislation, performance management, recruitment and HR operations. Shopping centre or retail experience is an advantage.
  • Strong coaching, facilitation and stakeholder skills, good written and spoken English, and the ability to influence leaders and use people insights in decision-making.
  • A proactive, collaborative approach, alignment with IKEA culture and values, and the curiosity and adaptability to contribute beyond your immediate scope.

More Information

Please apply by 22 Nov 2026

Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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