Job Description

HR MANAGER - Ajah

Industry: Healthcare | Pharmacy

Location: Ajah, Lagos

Department: Human Resources

Reports To: Managing Director/Chief Executive Officer

Employment Type: Full-Time

Salary: ₦350,000 – ₦450,000 Monthly

Experience Required: 5–7 Years

Job Summary

We are seeking a proactive and experienced HR Manager to oversee the organisation's human resources operations within a healthcare/pharmacy environment. The successful candidate will be responsible for talent acquisition, employee relations, regulatory compliance, performance management, compensation and benefits administration, workforce planning, and employee development.

The ideal candidate must demonstrate strong HR leadership, sound knowledge of Nigerian labour laws, excellent organisational skills, and the ability to develop effective people strategies that support operational efficiency, regulatory compliance, and business growth.

Key Responsibilities

1. Talent Acquisition and Onboarding

• Manage end-to-end recruitment for clinical, pharmacy, and non-clinical positions.
• Develop job descriptions, publish vacancies, and coordinate candidate assessment and selection.
• Oversee onboarding, orientation, employment documentation, and probation reviews.
• Maintain an effective talent pipeline to meet current and future staffing requirements.

1. HR Compliance and Regulatory Management

• Ensure compliance with applicable Nigerian labour laws, employment regulations, and internal HR policies.
• Maintain accurate records of professional licences, certifications, and other relevant employee documentation.
• Coordinate HR audits and monitor compliance with workplace health, safety, and operational requirements.
• Review and update HR policies and procedures in line with applicable regulations and organisational needs.

1. Employee Relations and Engagement

• Manage employee grievances, workplace conflicts, disciplinary matters, and investigations.
• Promote a professional, ethical, inclusive, and productive work environment.
• Advise management on employee relations issues and appropriate resolution strategies.
• Develop initiatives to improve employee engagement, retention, and workplace satisfaction.

1. Performance Management

• Coordinate performance appraisal processes and ensure timely completion of reviews.
• Establish performance management procedures and monitor employee and departmental KPIs.
• Support managers in addressing performance gaps and implementing improvement plans.
• Identify talent for career development, succession planning, and leadership progression.

1. Learning and Development

• Identify training needs and coordinate relevant development programmes for clinical and non-clinical employees.
• Maintain training records and monitor mandatory training compliance.
• Support continuous professional development and assess the effectiveness of training initiatives.

1. HR Administration and Records Management

• Maintain accurate, confidential, and up-to-date employee records.
• Oversee attendance, leave, shift schedules, timesheets, and other HR documentation.
• Prepare periodic HR reports and workforce analytics to support management decisions.
• Ensure proper documentation of employment contracts, staff changes, and separation processes.

1. Compensation, Benefits and Payroll

• Coordinate payroll inputs and ensure accurate processing of salaries, allowances, deductions, and overtime.
• Administer employee benefits, welfare programmes, and statutory contributions.
• Work with the Finance team to ensure timely payroll processing and accurate employee records.
• Review compensation practices and recommend improvements where necessary.

1. Workforce Planning and Management

• Develop workforce plans in line with business objectives and operational requirements.
• Ensure adequate staffing levels across pharmacy, healthcare, and administrative functions.
• Monitor vacancies, employee turnover, absenteeism, and staffing requirements.
• Recommend strategies to improve workforce utilisation, retention, and operational continuity.

Key Performance Indicators (KPIs)

• Recruitment: Achieve 90–100% of agreed recruitment targets within approved timelines.
• Time-to-Hire: Maintain an average recruitment turnaround of fewer than 25 days, where practicable.
• Employee Retention: Monitor turnover and implement initiatives to improve retention.
• Compliance: Maintain complete and up-to-date employee records and professional documentation.
• Employee Relations: Address and resolve grievances promptly in line with company policy.
• Performance Management: Ensure 100% completion of scheduled performance reviews.
• Training: Monitor mandatory training completion and employee development outcomes.
• HR Administration: Maintain accurate attendance, leave, payroll, and personnel records.
• Payroll: Ensure accurate payroll inputs and submission within agreed deadlines.
• Workforce Planning: Maintain appropriate staffing levels and minimise operational coverage gaps.

Qualifications and Requirements

• B.Sc. or HND in Human Resources Management, Business Administration, Industrial Relations, or a related discipline.
• 5–7 years of progressive HR experience, preferably within a healthcare, pharmacy, hospital, or other regulated environment.
• Professional certification or membership with CIPM, SHRM, CIPD, or an equivalent HR professional body is an advantage.
• Strong knowledge of Nigerian labour laws, HR policies, employee relations, and statutory compliance.
• Demonstrated experience managing recruitment, performance management, payroll coordination, and workforce planning.
• Excellent leadership, communication, negotiation, and conflict-resolution skills.
• Proficiency in Microsoft Office applications and HR information systems.
• Strong analytical, organisational, and problem-solving abilities.
• High levels of integrity, confidentiality, accountability, and attention to detail.
• Ability to manage competing priorities in a fast-paced healthcare environment.

Compensation and Benefits

• Monthly salary of ₦350,000 – ₦450,000, depending on experience and suitability.
• Health and employee welfare benefits.
• Professional development and training opportunities.
• Collaborative work environment and opportunities for career growth.

Ideal Candidate Profile

The ideal candidate is a hands-on HR professional with the maturity to advise senior management, lead HR operations independently, and balance employee welfare with business objectives. Experience in healthcare or pharmacy operations, particularly in managing multidisciplinary teams and regulatory documentation, will be a strong advantage.

How to Apply

Interested and qualified candidates should send their updated CV to hiring@mysigma.io, using HR Manager – Ajah as the subject of the email.

Application Deadline: To be communicated.