Job Description

Role Purpose

The HR Manager (UK) supports the Global Head of HR in running day-to-day HR operations across Hoxton's five UK offices, working with the Central Operations function in Dubai. The role also manages employee relations casework with the Global Head of HR, helps keep our policies and procedures accurate and aligned with UK legislation, and contributes to company-wide culture and M&A integration work. The primary focus is the UK.

Key Responsibilities

UK HR operations

• Act as the first point of contact for UK employees and managers across all five offices on HR queries.
• Manage the employee lifecycle: onboarding, contracts, probation, changes to terms, absence, holiday, benefits, pension administration and leavers.
• Carry out right-to-work checks and keep accurate, compliant employee records and HR system data.
• Work with Central Operations in Dubai and with Finance to provide accurate payroll inputs and keep processes running smoothly.
• Produce HR reports and management information, including headcount, absence and turnover.

Employee relations

• Manage employee relations casework with the Global Head of HR, including grievance, disciplinary, performance, sickness absence and capability cases, investigations, meetings and outcomes.
• Coach and advise line managers on handling issues fairly and in line with the ACAS Code and company procedure.
• Prepare and maintain accurate case notes, letters and documentation, and support settlement agreements and exits with Legal.
• Handle sensitive information with discretion and spot patterns or risks that need escalating.

Policy, procedure and legislation

• Review and draft HR policies and procedures with the International HR counterpart, so that UK documents are consistent with group standards and compliant with UK law.
• Keep up to date with UK employment legislation and case law, including the phased implementation of the Employment Rights Act 2025, and advise the Global Head of HR on what needs to change.
• Maintain the UK employee handbook and templates, and communicate policy changes clearly to managers and employees.

Culture and M&A

• Support company-wide culture and engagement initiatives, including surveys, events and values activities.
• Support the people workstream on acquisitions, including due diligence data, TUPE information and consultation, onboarding of transferring employees and communications.

Regulatory HR support

• Work with Compliance to support HR requirements in an FCA-regulated environment, such as regulatory references, certification and conduct rules training records.

Experience and Skills

Essential

• Proven experience in a UK HR generalist or HR manager role covering the full employee lifecycle.
• Practical experience of employee relations casework, including grievance and disciplinary processes.
• Working knowledge of UK employment law and good practice.
• Clear, accurate writing, with the ability to draft policies and letters.
• Experience supporting employees across more than one office or location.
• Confident with HR systems and Excel, with strong attention to detail.
• CIPD Level 5 or above, or working towards it.
• Comfortable working with colleagues in different time zones, and able to travel between UK offices.

Desirable

• Exposure to M&A, TUPE or integration work.
• Experience in financial services or another regulated environment.
• Experience supporting culture, engagement or internal communications initiatives.
• Experience of working with an international HR team, or with ADP.

How You Will Work

• Professional, warm and direct, and trusted with confidential information.
• Takes ownership, follows through and flags issues early.
• Practical and organised, balancing day-to-day operations with project work.
• Works collaboratively with a small team, managers and colleagues in other regions.