Job Description

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn https://www.linkedin.com/company/knowbe4/life/brazil/

The Brazil Success Hub: We are finalizing our flagship office space within the Pinheiros / Vila Olímpia / Itaim Bibi corridor; the heart of São Paulo’s innovation scene. We’ve chosen this area specifically to provide a world-class environment for mentorship, real-time collaboration, and community. This role will be on-site 4 days per week This "high-touch" start allows our founding team to co-create our local culture and integrate deeply with US department heads.

Our 60-Minute Rule: To ensure a sustainable work-life balance, we prioritize a 60 minute or less commute as we want the Hub to be a value-add for those seeking a dedicated community, not a burden on your daily routine. Our current shortlisted locations are all highly accessible via the Yellow Line (Metro) or Emerald Line (CPTM)

The HR Manager (Brazil) is a strategic and operational leader responsible for driving the growth and health of the Brazil team, currently composed of both remote employees and hybrid employees in São Paulo. This role serves as the local HR head, balancing high-touch partnership with leadership and hands-on execution of the employee lifecycle.

Key priorities include scaling the Brazil Success Hub’s headcount in partnership with Talent Acquisition (TA), serving as the "gatekeeper" of company culture through candidate assessments, and ensuring a world-class onboarding experience for the workforce in partnership with the TA and Onboarding teams. This role manages local HR operations and compliance while ensuring the Brazil office remains seamlessly aligned with global KnowBe4 standards.

Responsibilities:

Success Hub Scaling & Strategy

• Strategic Growth: Partner with the Snr. Director of HR (Americas) and local leadership to execute the growth roadmap for the Brazil Success Hub, ensuring the organization scales effectively.
• Succession & Development: Identify and develop local talent, building a pipeline of future leaders within the Success Hub.
• Workforce Planning: Provide guidance on org design and workforce planning to support rapid expansion and changing business needs.

Talent Acquisition & Candidate Experience

• TA Partnership: Act as the primary local partner for the Global TA team, helping to streamline hiring steps and local market positioning.
• Culture Checks: Lead and conduct "Culture Fit/Alignment" assessments for final-stage candidates to ensure every new hire reinforces KnowBe4’s core values.
• Hiring Workflow: Assist in local interview coordination and feedback loops to ensure a high-velocity, high-quality hiring process.

Onboarding & Employee Experience

• Onboarding Excellence: Design and oversee the onboarding journey for employees in Brazil, ensuring they feel connected to the global mission from day one.
• Culture Strategies: Develop and implement strategies to keep the "Success Hub" culture vibrant for both in-office and remote-working employees.
• Culture Advocacy: Drive local engagement events and DEI initiatives that align with the global "80/20" (80% global, 20% local) culture strategy.

Operations, Compliance & Management

• People Management: Directly manage and mentor the Snr. HR Operations Specialist, ensuring high-quality administrative support for the Brazil office.
• Legal & CLT Compliance: Oversee all local employee relations and compliance matters in accordance with Brazilian Labor Law (CLT) and applicable policy.
• Policy Adaptation: Implement and maintain global HR policies on a local level, ensuring they are culturally and legally relevant.

Minimum Qualifications:

• Bachelor's Degree in Business Management, Human Resources Management, or other relevant fields
• Minimum of 5 years of progressive HR experience, including experience in a high-growth "Success Hub" or global company environment - ideally in the tech space.
• Bilingual Fluency: Exceptional verbal and written communication in both Portuguese and English.
• Legal Familiarity: Deep knowledge of Brazilian Labor Laws (CLT) and local HR best practices.
• Strategic Advisor: Demonstrated ability to influence local leaders and provide sound coaching on complex ER issues.
• Candidate Assessment: Strong "eye for talent" and the ability to assess cultural alignment objectively.
• Technical Proficiency: Proficiency with Workday and Google Workspace.
• Service Mindset: A "hands-on" approach with the ability to pivot between strategic meetings and operational execution.
• Collaborative Ability: This role will need to collaborate with HR Business Partners, other regional HR Managers, HR functional departments and Success Hub teams.
• A hands-on approach and strong service mindset
• A high level of confidentiality
• Excellent time management and organizational skills
• Ability to multi-task and work in a fast-paced environment
• Proficient with Microsoft Office Suite or related software
• Experience with Workday is a plus

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.