Job Description

HR Manager

Designation: HR Manager
Department: Human Resources
Reports To: Director / CEO
Location: Kochi
Employment Type: Full-time

The HR Manager is responsible for overseeing all aspects of human resources management, ensuring the effective implementation of HR policies, people operations, and organizational culture. This role leads the HR function, including recruitment oversight, performance management, employee engagement, compliance, and payroll administration, to align human capital with the companys strategic goals.

Key Responsibilities

1. HR Strategy & Operations

• Develop and implement HR policies, systems, and processes aligned with organizational objectives.
• Partner with management to plan manpower and staffing needs across departments.
• Oversee onboarding, induction, and employee lifecycle management.
• Maintain HR documentation, employee records, and HRMS accuracy.

2. Recruitment & Talent Management

• Supervise and guide the Senior Recruiter in end-to-end hiring operations.
• Approve manpower requisitions, job descriptions, and final candidate selections.
• Plan and execute recruitment for key and leadership roles.
• Create and manage succession planning and internal career path programs.

3. Employee Relations & Engagement

• Ensure a positive, transparent, and inclusive work environment.
• Manage grievance handling, disciplinary procedures, and conflict resolution.
• Design and execute employee engagement, welfare, and recognition programs.
• Conduct feedback surveys, one-on-one sessions, and culture improvement initiatives.

4. Performance Management

• Drive the performance appraisal process (KPI/KRA-based).
• Train managers and team leads on performance evaluation and goal-setting.
• Support continuous feedback and performance improvement plans (PIPs).

5. Payroll, Compliance & Administration

• Oversee attendance, leave management, and payroll processing.
• Ensure compliance with statutory requirements (PF, ESI, Gratuity, etc.).
• Administer employee benefits, insurance, and exit formalities.

6. Learning & Development

• Identify training needs and plan L&D initiatives.
• Track training outcomes and maintain training records.

7. Reporting & Analytics

• Prepare HR dashboards and MIS reports (attrition, hiring metrics, engagement scores, etc.).
• Present actionable HR insights to management.

Key Skills & Competencies

• Strong understanding of HR laws, policies, and best practices.
• Excellent leadership, communication, and people management skills.
• Analytical mindset with experience in HR metrics and reporting.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in MS Office and HRMS tools.

Qualification & Experience

• Bachelors degree in any discipline; MBA/PGDM in HR preferred.
• 5-8 years of HR experience with at least 2+ years in a managerial capacity.
• Experience in the [education / training / services] industry is an added advantage.