Job Description

Who we are:

Third Way Health (www.thirdway.health) helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. What unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience.

About the position:

We are seeking a motivated and hands-on HR Manager to support the buildout and ongoing operations of our new Lima, Peru location. This role will play a critical part in establishing foundational HR processes, supporting employees and managers, and ensuring a strong employee experience as we scale.

This position will balance day-to-day HR execution with opportunities to contribute to broader HR initiatives across the US and Latin America. The ideal candidate is a strong HR generalist who thrives in fast-paced environments, enjoys building from the ground up, and is excited to be part of launching and growing a new site.

Responsibilities:

• HR Business Partnership: Partner with local leaders and managers to support team effectiveness, employee engagement, and day-to-day HR needs.
• Talent Management: Support recruiting coordination and hiring efforts for the Lima site, ensuring a strong candidate and onboarding experience.
• Performance Management: Support the execution of the performance management processes, including goal setting, feedback cycles, and employee development.
• Employee Relations: Act as a first point of contact for employee questions and concerns, helping to resolve issues in a timely and professional manner.
• HR Operations: Execute core HR processes including onboarding, offboarding, employee data management, and HR systems support.
• Policy Implementation: Support the rollout and consistent application of HR policies, procedures, and best practices.
• Compliance: Ensure compliance with local employment laws and regulations in Peru, while supporting alignment with global HR practices.
• Compensation & Benefits Administration: Support the design, development, and administration of compensation and benefits programs for local employees.
• Site Build & Growth Support: Support the setup and scaling of the Lima office, including hiring and onboarding, process development, vendor coordination, and employee experience initiatives.
• Culture & Engagement: Help foster a positive and inclusive workplace culture through engagement initiatives and employee support.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 5–7+ years of HR experience in a generalist or HR operations role
• Experience supporting day-to-day HR operations and employee relations
• Experience implementing and maintaining HR processes and programs
• Experience driving hiring and onboarding efforts
• Experience working in fast-paced or high-growth environments
• Experience supporting new site openings, office buildouts, or early-stage teams strongly preferred
• Familiarity with Peru labor laws and employment practices required
• Exposure to global teams or multinational organizations preferred
• Strong understanding of core HR functions (employee relations, onboarding, compliance, HR operations)
• Strong communication and interpersonal skills
• Ability to be hands-on and execution-focused, with strong attention to detail
• Strong organizational and problem-solving skills
• Competency in Microsoft Office / Google Suite applications and HR software (HRIS or HRMS)
• Fluent in English and experience working with US-based teams

At this time, we are unable to provide employment visa sponsorship. Candidates must have authorization to work in Peru without requiring sponsorship now or in the future.