Job Description

ABOUT HERC

Hospitality Enterprise Resource Corporation (HERC) is the shared services company of Filinvest Hospitality, the hospitality arm of the Filinvest Group. HERC provides centralized support services to Filinvest Hospitality's portfolio of hotels and resorts across the Philippines.

Through its shared services function, HERC supports core corporate operations, including Human Resources, Talent Acquisition, Compensation & Benefits administration, HR systems and data management, timekeeping, and employee services. By consolidating these functions, HERC ensures operational efficiency, consistency, and compliance, enabling hotel properties and business units to focus on delivering exceptional guest experiences.

As part of the Filinvest hospitality ecosystem, HERC plays a critical role in strengthening people operations and supporting business leaders through reliable, responsive, and professional shared services.

ABOUT THE ROLE

The HR Manager is responsible for ensuring the smooth delivery of core HR operations while serving as a trusted HR partner to business leaders.
This role combines hands‑on HR operations expertise (Compensation & Benefits, Timekeeping, HR Services, HR Data) with HR Business Partnering, providing people advisory support aligned with operational and business needs.

KEY RESPONSIBILITIES

HR Operations

• Manage day‑to‑day HR operations including:
  
  • Compensation & benefits administration
  • Timekeeping and leave management
  • Employee movements, onboarding, and exits
  • HR records and data management
• Ensure accuracy and integrity of HRIS data and 201 files.
• Coordinate with vendors (HMO, insurance providers, government agencies).
• Prepare and submit required government and statutory reports.
• Handle employee inquiries related to HR services and benefits.

HR Business Partnering

• Partner with managers and leaders on employee relations, performance concerns, and people matters.
• Provide HR guidance that supports business objectives while ensuring policy and labor law compliance.
• Support employee engagement initiatives and stay interviews.
• Translate HR data and insights into practical recommendations for leaders.

Leadership & Improvement

• Lead and guide HR team members within HR operations or shared services.
• Identify opportunities to improve HR processes and service delivery.
• Prepare HR reports and summaries for management review.

QUALIFICATIONS

• Bachelor's degree in Human Resources, Psychology, Behavioral Science, or a related field.
• At least 7 years of overall HR experience, with strong exposure to:
  • HR Operations / HR Shared Services
  • Compensation & Benefits
  • Timekeeping and HR systems
• At least 2 years people management experience.
• HR Business Partner experience is highly preferred.
• Experience in hospitality or service‑driven organizations is an advantage.
• Strong communication, organization, and stakeholder management skills.
• Detail‑oriented with a balance of operational discipline and business mindset.

WHY JOIN US

• Be part of a growing hospitality organization under a respected Filipino conglomerate
• Opportunity to balance operational HR leadership and strategic HR partnering
• Collaborative, professional HR environment with room to make impact

HOW TO APPLY?

Email your CV to a.datwin@filinvesthospitality.com
Subject: Application – HR Manager Role