Job Description

We are looking for a highly capable and adaptable HR Manager to oversee and execute all aspects of human resources practices and processes. In this role, you will act as a senior HR Generalist, bridging the gap between strategic HR planning and day-to-day administrative operations. The ideal candidate will have a proven track record of 5 to 8 years in a generalist capacity, demonstrating strong capabilities in employee relations, talent acquisition, performance management, HR compliance, and organisational development. You will be a champion of our company culture and a trusted advisor to both employees and management.

Key Responsibilities

1. Strategic HR & Business Partnering

• Partner with department heads and senior management to understand business objectives and align HR strategies to support those goals.
• Act as a trusted advisor to managers on team dynamics, workforce planning, and organizational design.
• Analyze HR metrics (turnover rates, time-to-hire, etc.) and provide actionable insights to improve overall business performance.

2. Employee Relations & Engagement

• Serve as the primary point of contact for employee inquiries, grievances, and conflict resolution, ensuring fair and consistent application of company policies.
• Design, implement, and analyze employee engagement surveys and pulse checks.
• Organize and spearhead team-building activities, recognition programs, and cultural initiatives to maintain a positive work environment.

3. Talent Acquisition & Onboarding

• Manage the end-to-end recruitment lifecycle for various roles across the organization, from creating Job Descriptions to extending job offers.
• Develop and implement an engaging and comprehensive onboarding and orientation program for new hires to ensure a smooth transition and rapid productivity.
• Collaborate with hiring managers to forecast hiring needs and build proactive talent pipelines.

4. Performance Management & Development

• Drive the company's performance management cycle, including goal setting (KPIs/OKRs), mid-year reviews, and annual appraisals.
• Coach managers on delivering effective feedback and handling underperformance, including managing Performance Improvement Plans (PIPs).
• Identify training needs across departments and coordinate Learning and Development (L&D) initiatives.

5. HR Operations, Policy, & Compliance

• Maintain and update the Employee Handbook, ensuring all HR policies and Standard Operating Procedures (SOPs) are current and aligned with best practices.
• Ensure absolute organizational compliance with all local, state, and federal labor laws and regulations.
• Oversee HR operations, including the accurate and timely management of the HRIS database, employee files, leave management, and attendance tracking.
• Coordinate with the Finance department for payroll processing, ensuring accurate inputs regarding deductions, bonuses, and prorated salaries.

6. Compensation & Benefits

• Manage the administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
• Conduct periodic salary benchmarking to ensure the company's compensation packages remain internally equitable and externally competitive.

Qualifications & Requirements

• Education:
  Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 5 to 8 years of progressive experience as an HR Generalist or HR Business Partner, with demonstrated readiness or current experience operating at a managerial level.
• Soft Skills:
• Exceptional interpersonal and communication skills (both written and verbal).
• High level of empathy, emotional intelligence, and ability to handle highly confidential information with discretion.
• Strong problem-solving skills and the ability to make decisions under pressure.

Excellent organisational and project management capabilities.