Job Description

HR Manager - Malawi

Key Responsibilities

1. Strategic HR Leadership

• Develop and execute HR strategies aligned with The Companys business objectives in Malawi and Zimbabwe.

• Provide strategic HR guidance to senior management, supporting organizational development and transformation initiatives.

• Ensure consistency in HR policies, practices, and culture across both countries.

2. Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment for all staff levels across both Malawi and Zimbabwe.

• Partner with hiring managers to ensure effective, timely, and compliant hiring processes.

• Build and maintain a strong talent pipeline to meet current and future organizational needs.

3. Employee Relations & Engagement

• Foster a positive, inclusive, and productive work environment.

• Address employee concerns, manage conflict resolution, and ensure fair treatment practices.

• Conduct employee engagement surveys and develop action plans to drive satisfaction and retention.

• Promote and reinforce company values and culture across all teams.

4. Learning & Development

• Design and implement training and development programs to enhance employee performance, leadership, and growth.

• Partner with managers to identify skill gaps and develop targeted learning initiatives.

• Drive leadership development and succession planning efforts.

5. Performance Management

• Lead and manage the performance management process, including goal setting, performance evaluations, and feedback mechanisms.

• Support line managers with performance coaching and improvement plans.

• Align employee performance with business objectives and drive a culture of accountability and excellence.

6. Compensation & Benefits

• Manage and review compensation and benefits programs to ensure competitiveness and equity across Malawi and Zimbabwe.

• Benchmark salary structures against market standards to ensure alignment.

• Ensure programs comply with local labor laws and internal policies.

7. Legal Compliance & Risk Management

• Ensure full compliance with employment legislation, labor laws, and regulatory requirements in both Malawi and Zimbabwe.

• Stay informed on changes in employment law and HR best practices, and update company policies accordingly.

• Mitigate risks through sound HR governance and audit-ready documentation.

Minimum Education & Experience Requirements

• Bachelors degree in Human Resources, Business Administration, or a related field.
  (Masters degree or HR certification is a plus.)

• Minimum of 5 years of progressive HR management experience, with at least 2 years in a managerial role.

• Strong HR experience in Malawi and Zimbabwe or similar regional roles is highly preferred.

• Proven experience in multinational or cross-cultural environments.

• In-depth knowledge of labor law compliance, performance management, employee relations, and talent development.

• Demonstrated ability to implement HR systems and manage processes effectively.