Job Description

Welcome to SMG Vietnam!

SMG Swiss Marketplace Group simplifies lives with innovative online marketplaces in Automotive, Real Estate, General Marketplaces, and Finance & Insurance. As SMG’s innovation hub, SMG Vietnam develops cutting-edge solutions in a collaborative, empowering environment. Recognized among the 2023 Asia & Vietnam Best Workplaces, we attract top digital talent to create exceptional user experiences for Switzerland. Guided by our core values—Better together, Aim High, and Act Responsibly—we drive innovation and meaningful change.

As an HR Location Partner - People & Engagement within the Local Operations Team, part of the Central Services Business Unit, you will play a key role in shaping our company culture and acting as a trusted partner to employees, line managers, and HR stakeholders. You will support employees throughout their lifecycle, ensuring a positive and engaging experience, while bringing creativity and a proactive mindset to drive meaningful initiatives

Join our dynamic team, located in six countries (Switzerland, Serbia, Vietnam, France, Germany, and India), where creativity thrives. Together, we tackle challenges, celebrate successes, and keep learning and growing.

Eligibility: This position is open to Vietnamese citizens only.

Your mission:

• Act as a trusted HR partner to managers and employees, providing guidance on performance management, employee relations, organizational changes, and people-related matters.
• Partner with business leaders to understand business needs and translate them into effective HR solutions and initiatives.
• Drive employee engagement, retention, and workplace culture through employee experience programs and data-driven improvement initiatives.
• Lead and continuously improve onboarding, offboarding, and employee lifecycle experiences.
• Support learning and development initiatives, leadership training, and employee growth programs.
• Facilitate conflict resolution and provide guidance on employee concerns while fostering an inclusive and positive work environment.
• Support compensation and merit review processes, ensuring accurate data collection and coordination with local and global stakeholders.
• Collaborate closely with Talent Acquisition, Operations, and Global HR teams to support recruitment, HR projects, and organizational initiatives.
• Ensure compliance with local labor laws and internal HR policies in close collaboration with the Local Operations Team.
• Support activities that create a positive and connected workplace environment.
• Perform other duties related to the role, aligned with the employee’s qualifications and business needs.

Your responsibilities will evolve as we grow.

Qualifications

Your Background & Experience

• Good English communication skills.
• 4+ years of experience as an HR Partner, Talent Manager, or a similar people-focused role - ideally in an IT/fast-paced tech environment and within an international or matrix setup.
• Proven experience designing and implementing employee engagement or culture initiatives that positively impact satisfaction and retention.
• Experience supporting managers with performance reviews, feedback culture, succession planning, and development conversations.
• Solid understanding of HR processes, employee relations, and performance management, plus strong knowledge of local labor law.
• Experience in end-to-end recruitment and close collaboration with Talent Acquisition.

Skills & Personal Strengths

• Strong ability to build trust and connect with employees and managers at all levels.
• Proactive, creative, hands-on mindset with the energy and drive to bring ideas to life.
• Confidence in handling employee relations topics and supporting managers with day-to-day people challenges.
• Ability to balance structure and flexibility - applying processes while maintaining a people-first approach.

We value the skills you bring and your ability to learn quickly, so don’t worry if your career path has been unique.

Additional Information

At SMG Vietnam, we offer more than just a job; we offer a meaningful career platform. We are committed to fostering a workplace where employees feel safe, empowered, appreciated, acknowledged, and continually supported in their personal growth We reinforce this culture with a modern, comprehensive Total Rewards package, making working for SMG both enjoyable and rewarding.

• Purposeful & Impactful Careers: Be part of SMG Swiss Marketplace Group, Switzerland’s most relevant online marketplace, promoting sustainable consumption, contributing to a greener society...
• Attractive Compensation: Top salary, Full pay during probation, 13th-month bonus, Annual profit growth share plan, Commuting allowance…
• Generous Benefits: 21+ annual paid days off, 10 paid days for sick leave, Full Social insurance contributions plus Premium private insurances for you and your family…
• Strong Learning & Development: Working with large scalable systems, Modern technical stacks, Transparent career paths, 24 days for learning, Personalized development plans, Yearly education budgets, Hackathons, LinkedIn learning…
• Fair Recognition & Evaluation: Clear OKRs, Regular performance check-ins, Annual performance cycle with 360-degree feedback mechanism, Promotion opportunities for all…
• Holistic Wellbeing & Balance: Annual health check-ups, Flexible hours, 40-hour work week with manageable workload, Diverse team bonding & wellness activities, Trips to Switzerland & Europe…
• Modern Work Environment: Inclusive & innovative culture, Hybrid working model with an additional 12 remote weeks per year, Top-tier equipment, Best-in-kind AI assistants…
• Supportive Onboarding: Comprehensive assistance to help you settle in…

Recruitment Process

We believe hiring is a two-way street, where both parties get to know each other. Here's what you can expect:

1. Recruiter-screening Call
2. Hiring Manager Interview
3. Team Interview (optional)

At SMG Vietnam, we value diverse perspectives and individual growth. We welcome candidates from all backgrounds and encourage you to apply, even if you don’t meet every requirement. Together, we embrace differences, nurture potential, and celebrate success.

Apply now

To take this opportunity, send us your detailed CV and feel free to add any supporting documents we need to look at in order to understand that you are the perfect fit.

#LI-Hybrid

About Us

SMG Swiss Marketplace Group is a pioneering network of online marketplaces and a cutting-edge digital company that simplifies people’s lives with innovative products.

SMG Swiss Marketplace Group provides customers with the best tools to meet their life decision needs. The portfolio includes Real Estate (ImmoScout24, Homegate, Flatfox, Immostreet.ch, alle-immobilien.ch, home.ch, Publimmo, Acheter-Louer.ch, CASASOFT, IAZI), Automotive (AutoScout24, MotoScout24), General Marketplaces ( anibis.ch, tutti.ch, Ricardo) and Finance & Insurance (FinanceScout24, moneyland.ch).

Disclaimer

SMG Swiss Marketplace Group primarily engages with candidates directly. We do not accept unsolicited resumes or candidate profiles from recruitment agencies unless we have specifically requested their assistance for particular roles. Any submissions made without a prior request from our Talent Acquisition team will not be acknowledged or considered. We appreciate the understanding and cooperation of recruitment agencies in respecting this policy.