Job Description

Are you passionate about creating seamless, compliant and customer-focused employee experiences? Can you bring people, processes and technology together to drive meaningful transformation? Do you thrive on leading high-performing teams through change while delivering measurable business outcomes?

At GXO, we're looking for an experienced HR Lifecycle Manager to lead the strategy, performance and continuous evolution of our employee lifecycle service. This is a pivotal leadership role within People Services, helping to bring together two organisations following a large-scale acquisition, while creating a more consistent, efficient and future-ready colleague experience.

Leading a specialist team and partnering with HR, Payroll, HR Technology and Centres of Excellence, you'll drive operational excellence, simplify and harmonise processes, and maximise the value of data and technology. This is a fantastic opportunity to shape the future of People Services, influence transformation at scale and help build a modern, customer-focused function that delivers real business impact

Working pattern:

This opportunity is on a full time, permanent basis with a working location of Northampton. We offer a hybrid working set up, with 3 days per week in our UK Head Office in Northampton.

Pay, benefits and more:

We’re looking to offer a salary of up to £45,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead the employee lifecycle service, bringing together processes, ways of working and best practice following the acquisition of Wincanton
• Inspire, coach and develop a high-performing team, building a culture of accountability, collaboration and continuous improvement
• Drive service innovation by simplifying processes, increasing automation and enhancing the colleague experience across the combined organisatio
• Use data, operational insight and customer feedback to improve service quality, efficiency and performance
• Partner with HR, Payroll, HR Technology and business leaders to embed consistency, influence change and support the future People Services operating model

What you need to succeed at GXO:

• Significant experience leading HR Operations, Employee Lifecycle, Shared Services or Service Delivery teams within a complex organisation
• A proven track record of delivering service improvements, harmonising processes and driving operational excellence through change
• Strong leadership skills with experience developing high-performing teams and creating a culture of engagement and accountability
• Confidence using data, technology and insight to drive decision-making, improve performance and enhance customer outcomes
• Strong stakeholder management skills, with experience working across multiple functions to deliver transformation and business change
• Experience with ServiceNow, SuccessFactors and/or Oracle, together with a CIPD qualification or equivalent experience, would be advantageous

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.