Foundever

HR Legal & Employee Relations Manager - Italy

Foundever  •  Milan, IT (Hybrid)  •  3 hours ago
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Job Description

Come and work with us.

We are looking for a HR Legal & Employee Relations Managerto be is responsible for ensuring legal compliance across all employment-related matters while providing expert guidance on labor law, employee relations, and risk management. This role serves as a key advisor to leadership and HR teams, ensuring alignment between Italian labor legislation and Foundever’s global HR policies.


Your daily responsibilities will include:

Employment Law & Compliance

  • Ensure full compliance with Italian labor legislation, collective bargaining agreements, and regulatory requirements.
  • Monitor changes in employment law and proactively advise leadership and HR stakeholders on potential impacts and required actions.
  • Support the development, review, and implementation of HR policies, procedures, and employment documentation in line with legal requirements.

Employee Relations & Case Management

  • Lead and manage complex employee relations cases, including disciplinary actions, grievances, investigations, and terminations.
  • Provide expert guidance on performance management processes to ensure legal soundness and consistency.
  • Act as a subject matter expert for sensitive cases, ensuring fair treatment and risk mitigation.

Advisory & Stakeholder Partnership

  • Serve as a trusted advisor to senior leaders, HR Business Partners, and operational teams on labor law and employee relations matters.
  • Support negotiations with works councils, unions, or employee representatives when applicable.
  • Liaise with external legal counsel, labor authorities, and regulatory bodies as required.

Risk Management & Governance

  • Identify employment-related legal risks and propose mitigation strategies.
  • Support audits, inspections, and internal reviews related to labor compliance.
  • Ensure accurate documentation and record-keeping to support legal defensibility.

Training & Knowledge Sharing

  • Deliver training and guidance to managers and HR teams on labor law, employee relations, and best practices.
  • Promote consistent and compliant application of HR policies across the organization.

To succeed in the role, you will need to have:

  • Native or proficient level of Italian
  • Advanced level of English
  • Exceptional verbal and written communication and interpersonal skills • Strong analytical and risk-assessment capabilities.
  • Excellent communication and negotiation skills.
  • High attention to detail and strong documentation skills.
  • Ability to balance legal rigor with business and employee needs.
  • High ethical standards, discretion, and professionalism.

Education and Experience:

  • Degree in Law (mandatory); specialization in Labor or Employment Law is highly preferred.
  • Minimum of 5–8 years of experience in employment law, HR legal advisory, or employee relations roles.
  • Strong, practical knowledge of Italian labor legislation and employment practices.
  • Experience working in a multinational or matrixed organization is an advantage.
  • BPO experience preferred

Other:

  • Availability to work Hybrid / On-site, depending on business needs

Benefits.

  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!

Foundever

About Foundever

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.

Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Miami, FL
Year Founded
Unknown
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