As a Training Associate, he/she supports the Expert Lead Training and Learning Team in the execution of learning initiatives, helping translate learning priorities into structured activities and smooth delivery. The role focuses on operational support, coordination and data management, contributing to a positive and consistent learning experience across the organization.
- Support the implementation of the L&D strategy and training plan through operational activities and coordination
- Assist in learning needs collection and consolidation of inputs from stakeholders
- Support the rollout of learning paths and programs (classroom, virtual, blended)
- Provide administrative and coordination support to align initiatives with learning priorities
- Support the organization and execution of training initiatives (scheduling, logistics, participant management)
- Assist in tracking mandatory and regulatory training completion
- Monitor training activities and collect feedback from participants
- Contribute to ensuring a smooth learner experience across training activities
- Support logistics for learning events and initiatives
- Support daily operations of the Learning Management System (Workday Learning)
- Ensure data accuracy and completeness in the system
- Assist in coordination with internal stakeholders and vendors (logistics, follow-up)
- Support communication and operational updates related to training activities
- Collect and update learning data (participation, completion, feedback)
- Support preparation of basic reports and dashboards using Excel and Power BI
- Maintain and update tracking files and reporting tools
- Identify basic trends and inconsistencies in data and highlight them to the team
- 1–3 years experience in HR, Learning, or administrative/project support roles
- Strong organizational and coordination skills
- Solid Excel skills (data tracking and analysis)
- Power BI or similar tools as a plus
- Attention to detail and reliability in execution
- Good communication skills in Italian and English fluency
- Proactive attitude and willingness to learn
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.
Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
