Job Description

Now Hiring: Bilingual HR Lead – San Antonio, TX

Are you organized, dependable, and ready to lead a mission-driven HR team? We’re looking for a detail-oriented, bilingual (English/Spanish) HR Lead in San Antonio, TX to supervise our Personal Assistance Services (PAS) HR department and serve as the primary bridge between HR staff and Agency Operations. This role is ideal for someone who has the leadership skills to guide daily HR workflows.

What You’ll Do

• Supervise daily workflows and performance for the PAS HR team, including coaching and training PAS HR Clerks.
• Design and manage a structured, compliant onboarding and orientation program for PAS attendants.
• Direct employment screenings, resolve escalated background or exclusion findings with Compliance, and ensure all checks clear prior to hire.
• Conduct high-level audits of manual and electronic attendant files to maintain audit readiness.
• Manage escalated attendant relations, including disciplinary actions, grievances, and terminations.
• Monitor Electronic Visit Verification (EVV) compliance trends and implement training to boost proficiency.
• Analyze PAS HR data (turnover, hiring trends, compliance gaps) to deliver actionable reports.

What You Bring:

• Bilingual fluency in English and Spanish required
• 2+ years of HR experience required, including at least 1 year in a supervisory or lead role (PAS, home care, or healthcare setting preferred)
• High school diploma or equivalent required (Bachelor’s degree in HR, Business Administration, or a related field preferred)
• HR Certification (SHRM-CP or PHR) is highly desirable

Leadership Qualities We’re Looking For:

• Demonstrated ability to lead, delegate, mentor, and evaluate administrative staff
• Advanced conflict-resolution skills for handling sensitive attendant relations
• Proactive, strategic mindset focused on continuous process improvement and audit readiness

Why You’ll Love It Here:

• Be part of a mission-driven team supporting compassionate, high-quality care in the San Antonio community
• Collaborative, supportive environment with opportunities to shape department strategy
• Meaningful career growth and leadership development within HR and Healthcare Operations

Ready to Make an Impact?

Apply today—it only takes a few minutes! Help us build and support a reliable, caring team of attendants in San Antonio while advancing your leadership career in Human Resources. Your next opportunity starts here!