People Dynamics

HR Helpdesk Administrator (URGENT)

People Dynamics  •  Doha, QA (Onsite)  •  2 hours ago
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Job Description

o handle day-to-day HR Services Help desk operations and provide first level support to resolve reported technical problems or route complaints/requests to support engineer or the relevant IT functions as per the complexity of the task.

Maintain and monitor request logs to follow up on the requests received.

Minimum Qualifications

Bachelor's degree

3-5 years of experience in HR Support or helpdesk operations

Job Specific Skills:

  • Working knowledge on desktop hardware, operating system, software application and network troubleshooting
  • Strong knowledge and experience in ITIL service desk implementation and performance tuning
  • Good Knowledge about Computers & Operating systems
  • Ability to learn & adopt to new networks installed at the organization
  • Communication Skills
  • High-level experience in customer support services
  • Analytical mindset
  • Ability to formulate plans, designs, practices, policies and procedures related to operation and new projects
People Dynamics

About People Dynamics

People Dynamics is an integrated HR solutions company set up by a group of HR practitioners with significant global experience and achievements. We have the capabilities and a proven track record of having designed HR solutions around global best practices while keeping the right local flavour and delivering the most desirable results for our clients.

Currently, People Dynamics services clients in Qatar, Oman, Kuwait, Jordan, Maldives, Kenya, Tanzania, Myanmar and Indonesia.

If you are looking for practical solutions for your HR needs and a service provider with global expertise and strong local roots, we will be glad to be of assistance. Our range of services are spread across 5 lines of business

Executive Search

Senior and Middle Management Search

General Staffing / Professional Staffing/ Outsourcing

Human Resources Consulting

Qatarization

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Doha, QA
Year Founded
2007
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