America First Credit Union

HR Generalist (Riverdale or Salt Lake City areas)

America First Credit Union  •  Ogden, UT (Onsite)  •  4 hours ago
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Job Description

Schedule

Mon - Fri Flex

Overview

This position will be based in either Riverdale, UT or Salt Lake City, UT.Performs various responsibilities across multiple Human Resources functional areas, including recruitment and staffing, training and development, employee relations, compensation, HR compliance, and performance management. Coordinates credit union activities, represents the organization at job fairs, and serves as a primary HR point of contact to assigned branches or departments. Collaborates with branch and department managers to address staffing needs, including applicant screening, hiring, and onboarding of new employees. Ensures HR operations align with company policies, procedures, and regulatory requirements. Partners with management to provide guidance on employee-related matters while performing a wide range of HR generalist and support duties.

Responsibilities

  1. Recruitment and Staffing

a. Recruit and hire qualified candidates using resources such as job boards, referrals, and networking.

b. Conduct pre-screening interviews and refer qualified candidates to management.

c. Attend job fairs and post job openings on internal and external platforms.

d. Track applicants through internal systems for accurate record-keeping and compliance.

e. Facilitate background checks, verifications, and hiring processes for new employees.

f. Assist with other recruitment tasks as needed.

  1. Assist the Training Departments with the Training and Development of New Employees

a. Assist in the planning, development, and implementation of New Employee Orientation for the HR-related sections.

b. Identify training needs and design support materials as needed.

c. Schedule and coordinate New Employee Orientation and Teller Training with the new employees and the Training departments.

  1. General HR Activities

a. Support managers and employees with performance appraisals, including updates and coordination.

b. Develop and maintain good employee relations, ensuring the uniform and equitable application of organizational policies and procedures.

c. Foster ongoing relationships with managers and employees through regular HR-related training and branch/department visits.

d. Coordinate employee-related activities and programs.

  1. Ensure Effective Communication, Coordination, and Working Relationships with Credit Union Personnel, Management, and Vice Presidents

a. Provide assistance and support to branch/department personnel as needed.

b. Coordinate with branches and departments, answering questions and providing support.

c. Keep management informed of key activities and issues.

d. Attend and participate in meetings as required.

e. Ensure employees are informed of programs, policies, and their personnel needs are addressed.

f. Provide support for HR-related computer systems.

g. Ensure that management is informed on a regular basis of staffing levels using the PAL and other reporting methods.

h. Assist with resolving employee requests, complaints, and job-related issues; coordinate with the Employee Relations department as needed.

  1. Establish and Maintain Professional Working Relationships with Applicants, Visitors, Recruitment Organizations, Industry Partners, and other Key Stakeholders.

a. Schedule and communicate appointments and meetings effectively.

b. Assist with questions and problems courteously and promptly.

c. Obtain and convey information as needed.

d. Uphold and promote the Credit Union’s professional reputation and image.

  1. Ensure Compliance with Federal and State Regulations and Legal Requirements

a. Ensure HR functions, including hiring, record-keeping, and terminations, comply with established Credit Union policies and legal regulations.

b. Monitor and update personnel programs to meet changing needs and requirements.

  1. Act as a Designated Employer Representative (DER) for the Company’s Drug and Alcohol Policy

a. Help administer the company’s drug and alcohol policy, including pre-employment, random, reasonable suspicion, and post-accident testing.

b. Coordinate with applicants/new hires, employees, and management on testing requirements and processes.

  1. Perform Other Related Duties as Required or Assigned

a. Perform a variety of general HR support tasks and contribute as a team player.

b. Assist with the implementation of company-wide HR initiatives and projects as needed.

c. Depending on the area of assignment, may collaborate with the compensation team on job evaluations and other related responsibilities.

Qualifications

Required Qualifications

  • Bachelor’s degree in human resources or a related field, or an equivalent combination of education and experience.
  • Familiarity with Human Resources practices, including policies, federal and state laws, regulations, and employee benefit programs.
  • Working knowledge of Microsoft Office products, such as Outlook, Teams, Word, Excel, and PowerPoint.
  • Excellent interpersonal skills.
  • Strong verbal and written communication skills.
  • Professionalism in all interactions to foster a positive and respectful workplace.
  • Demonstrated analytical skills with the ability to evaluate and provide recommendations for policies and procedures.
  • High level of integrity and discretion in handling sensitive and confidential information.
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines efficiently.
  • Ability to work independently, and as part of a team.

Preferred Qualifications

  • Previous experience as an HR Generalist or in a similar human resources role.
  • Experience working with Infor Global HR.
  • Experience working with iCIMS, LinkedIn, and Indeed.
  • Credit Union or other financial institution experience.
America First Credit Union

About America First Credit Union

We’re proud to provide the finest financial products & services in the most professional and convenient manner possible. As the nation's 5th largest credit union, and with more than 130 locations, our team is dedicated to the well-being of 1.4 million members in Utah, Nevada, Idaho, Arizona, and New Mexico.

Our mission is to provide personal financial services of a superior quality to the members/owners; our chief concern being their financial well-being.

We desire to be the primary financial institution of our members. We will use automation and technology to support a highly trained group of volunteers and staff.

Professional managers will be accountable for the quality of service and will be given sufficient flexibility in implementing policy to ensure that the member perceives the highest degree of excellence in every contact.

Professional marketing will provide aggressive programs to sustain and increase growth. We will seek our growth both from new members and by serving the financial needs of present members in a more complete manner. We will not sacrifice quality of present services to seek growth.

In order to provide quality member services, the credit union must remain financially sound and secure. Adequate operating controls, capital reserves and liquidity will be maintained at all times.

We will be sales oriented in our approach to members, and traditional credit union philosophy will remain our guiding principle. Among financial institutions, this credit union is a unique organization with deep and abiding human values. Our goal is to maintain those qualities.

13 August 1985

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Riverdale, Utah
Year Founded
1939
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