Job Description

The HR Generalist is responsible for providing support for all HR services. The primary focus of this role is managing and enhancing employee relations, ensuring compliance with employment laws, and implementing HR policies and procedures that contribute to a positive employee experience. This position works closely with the HR Manager and other members of the Global HR team to drive people operations and organizational development of the company.

DUTIES AND RESPONSIBILITIES:

• Serve as the first point of contact for employees regarding HR-related queries and concerns, providing guidance and support in a timely and empathetic manner.
• Lead the resolution of employee relations issues, including conducting thorough investigations, mediating disputes, and recommending appropriate actions to prevent recurrence.
• Develop and implement strategies to foster a positive and inclusive workplace culture, enhancing employee engagement and retention.
• Ensure compliance with local labor laws and regulations, staying updated on legal changes that may impact the organization.
• Assist in the development and revision of HR policies and procedures to reflect best practices and legal requirements.
• Collaborate with other departments to address and support workforce planning and development needs.
• Manage and maintain confidential employee records and documentation.
• Participate in HR projects and initiatives aimed at improving HR services and practices.
• Organize, maintain, and update employee information, personnel file, and corresponding changes in the HRIS/Payroll System, to include on-boarding and de-boarding process.
• Assist with the recruitment and interview process. Complete pre-employment, new hire orientation process for new hires and other related employee training.
• Assist employees, managers, and supervisors in the interpretation of our employee handbook and provide training as required.
• Other HR projects/tasks as assigned.
• Perform all other duties and or projects as assigned by a supervisor or manager.

QUALIFICATIONS:

• Bachelor’s degree preferred, and diploma/certificate required in Human Resources, Psychology, Business Administration, or related field.
• At least 3 years of HR experience.
• In-depth knowledge of Philippine labor laws and employment practices.
• Excellent communication and interpersonal skills, with the ability to handle sensitive situations with discretion and empathy.
• Strong problem-solving skills and the ability to think critically and make sound decisions.
• Proactive and self-motivated, with a strong sense of responsibility and accountability.
• Proficient in MS Office and HRIS systems.
• Ability to work in a fast-paced and dynamic environment.