Job Description

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and t his core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Human Resources Generalist provides broad-based HR support across the employee lifecycle, partnering with leaders and team members to support a positive, compliant, and high-performing workplace. This role serves as a trusted HR resource for employee relations, recruiting and onboarding support, HR administration, compliance, performance management, benefits and leave coordination, and training initiatives. The ideal candidate is approachable, detail-oriented, solutions-focused, and able to balance day-to-day HR support with thoughtful guidance that helps leaders and employees navigate people-related matters effectively.

Essential Duties and Responsibilities

• Employee Relations: Serve as a point of contact for employee questions and concerns, provide timely guidance, support issue resolution, and help foster a respectful, inclusive, and productive work environment.
• Leader Support and Coaching: Partner with leaders to provide HR guidance related to performance management, coaching, corrective action, team effectiveness, and policy interpretation.
• Recruiting and Onboarding: Support the hiring process by assisting with job postings, candidate coordination, offer preparation, and new hire orientation.
• HR Administration and HRIS: Maintain accurate employee records, process employment changes, support HR transactions, and ensure timely documentation for new hires, transfers, promotions, terminations, and other employment actions.
• Compliance and Policy Support: Help ensure day-to-day HR practices are aligned with company policies and applicable employment laws. Support audits, reporting, documentation, and compliance activities as needed.
• Benefits, Leave, Payroll, and Timekeeping Support: Respond to general employee questions related to benefits, payroll, timekeeping, and leave processes, partnering with subject matter experts as appropriate.
• Performance Management: Support annual and ongoing performance processes, including goal setting, feedback discussions, performance documentation, and related leader and employee communications.
• Training and Development: Assist with the development, coordination, and delivery of HR tools, training materials, and resources that support leader capability, employee development, and continuous learning.
• Employee Engagement and Culture: Support initiatives that strengthen engagement, communication, recognition, and the overall employee experience.
• Reporting and Analytics: Prepare and maintain HR reports, track key people metrics, identify trends, and provide insights to support HR and business decisions.
• Other Duties: Perform other duties and projects as assigned to support HR priorities and business needs.

Qualifications

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and relevant experience may be considered.
• Two or more years of progressive HR experience preferred, including experience supporting employee relations, HR administration, recruiting, onboarding, compliance, or performance management.
• Experience working in a retail, multi-unit, distribution, corporate, or fast-paced service environment preferred.
• Working knowledge of federal, state, and local employment laws and HR best practices.
• Experience with HRIS systems, applicant tracking systems, payroll or timekeeping platforms, and Microsoft Office tools preferred.
• SHRM-CP, PHR, or other HR certification preferred but not required.