Job Description

Job Title: HR Generalist (Field & Operations People Partner)

Location: Onsite San Jose, California

Schedule: Tuesday to Saturday 12:00pm - 9:00pm (with flexibility)

Base Salary Range: $65,000 to $75,000 plus Booster Equity Grant

Travel: 10%-30% (primarily between local yards and nearby operational sites)

About Booster

Booster is building the frictionless, tech-powered energy supply chain for modern transportation. We power the world's largest fleets more efficiently and sustainably through our direct operations and world-class partners.

Our BoosterOS platform eliminates the usual manual frictions between order and cash, thereby enabling energy delivery to support more businesses at lower costs. Today, we deliver conventional and renewable fuels directly to fleet vehicles nationwide, reducing costs and lowering carbon emissions—while paving the way for future clean alternatives. As demand for sustainable energy outpaces infrastructure, Booster provides the critical tech-driven, modular solution, helping customers seamlessly transition to better solutions for their operations, their communities, and our planet.

We lead by our values and hold ourselves – and each other — accountable to them. Our values guide how we interact, the choices we make, and the decisions we take—ultimately driving our long-term success as a business.

• Safety as our daily guiding principle,
• Customer at the heart of all our actions,
• Integrity in doing the right thing even when no one is looking,
• Excellence in never settling and always raising the bar
• Boldness in being brave and creating the future, and
• Stewardship in supporting the planet and everyone on it—we support our communities, our customers, and our people while driving play, purpose, and potential every day.
  

About the Role

The HR Generalist (Field & Operations People Partner) plays a critical role in supporting the people and processes that keep Booster’s frontline operations running strong.

This is a field-facing (3-4 days onsite) hands-on HR role focused on real-time support for Service Professionals (SPs) and yard leadership. You’ll spend much of your time onsite and in the field—listening, problem-solving, and helping remove barriers—while also building scalable, repeatable HR processes that reduce friction and drive consistency.

You’ll support day-to-day HR Operations including onboarding, documentation, employee relations, communication, and compliance, while learning the foundations of Booster’s People Operations system. This role is ideal for someone early in their HR career who thrives in fast-moving environments and enjoys learning by doing.

Success in this role means helping transition HR from reactive to proactive through structured problem-solving, standard work, and daily management, aligned with Booster Business System (BBS) principles.

Key Responsibilities:

HR Administration & Compliance

• Maintain accurate employee records across HR systems and physical files
• Support onboarding logistics, including background checks, orientations, uniforms, and required HR documentation
• Track certifications, driver carding, and training completion for field teammates
• Process employee status changes, timekeeping updates, and policy acknowledgments
• Ensure compliance with company policies and applicable local and state labor regulations
• Support corrective action, attendance tracking, and progressive discipline documentation
• Partner with Operations, Safety, and HR to ensure policy consistency and documentation accuracy
• Assist with leaves of absence, workers’ compensation, and accommodations in partnership with the HR team

Field & Frontline Support

• Maintain a strong physical presence in the field to build trust and understand frontline challenges
• Support new hire onboarding and engagement through consistent, high-touch field interaction
• Assist supervisors with attendance tracking, corrective action documentation, and HR-related processes
• Respond to and resolve employee concerns, escalating appropriately and in alignment with Booster values
• Ensure consistent application of people processes across sites
• Maintain compliance with all applicable federal, state, and local employment laws

Process Discipline & Continuous Improvement

• Identify recurring People issues and develop standard work to address root causes
• Partner with HR leadership to document, optimize, and scale HR processes
• Apply BBS principles such as standard work, visual management, and 5 Whys
• Create and maintain onboarding checklists, SOPs, and visual work aids
• Track and maintain visibility into key HR metrics such as onboarding timeliness and turnover
• Participate in cross-functional problem-solving and continuous improvement initiatives

Engagement & Culture

• Monitor morale at the yard level and proactively identify engagement risks
• Support local recognition and engagement initiatives (e.g., SP appreciation events, milestones)
• Facilitate listening sessions and pulse checks, providing real-time feedback to leadership
• Help reinforce Booster’s values, safety culture, and stewardship commitments
• Partner with site leaders to foster a respectful, inclusive, and positive workplace

Qualifications:

• 2–3 years of HR Operations experience in a fast-paced, hands-on environment (logistics, transportation, manufacturing, or field operations preferred)
• Comfort working onsite, after hours, and directly with frontline teammates
• Strong organization, follow-through, and ability to manage competing priorities
• Clear, confident communication skills with the ability to translate HR policy into practical guidance
• Strong interpersonal skills and the ability to build trust quickly
• Experience with employee relations and compliance in California and/or Washington
• Working knowledge of HRIS platforms and proficiency in Microsoft Office or Google Workspace
• An analytical, improvement-focused mindset aligned with BBS principles

Success Looks Like

Within 90 days:

• Trusted presence at assigned site(s)
• Independently managing onboarding logistics and HR documentation

Within 3–6 months:

• Known and trusted People Partner for frontline leaders
• Maintaining standard work and identifying process improvement opportunities

Within 6–12 months:

• Reduced recurring escalations through implemented process improvements and visual management tools

Education & Certifications:

• Associate or Bachelor’s degree in Business, Human Resources, or related field preferred (or equivalent experience).
• HR certification (aPHR, SHRM-CP prep, or equivalent) a plus.

Benefits:

• Medical, Dental, Vision, Supplemental Life Insurance
• Health Savings Account
• Flexible Spending Accounts
• Ancillary Coverage (Critical Illness, Hospital Indemnity, Accident)
• Company Paid Short Term Disability, Long Term Disability, Basic Life Insurance
• 401(k) Plan
• Stock Options at a fast-growing startup!

What makes Booster different?

• Career Progression Room for growth and advancement!
• Medical Benefits Best in class Medical, Dentist and Vision! We also offer Kaiser for CA Residents only.
• Employee Referral Program May receive up to $750 for referring a friend, family member or previous coworker.
• Booster Company Equity! Stock Options at a fast-growing startup with strong VC backing.
• Flexible PTO

Individuals seeking employment at Booster are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws.

Booster does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Booster doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Booster.