Job Description

We are looking for a dynamic and motivated People Experience (PX) Generalist who is passionate about delivering exceptional customer service and has a strong attention to detail. In this position, you will play a key role in partnering with managers and employees across various client locations, providing comprehensive support throughout the employee lifecycle.

From onboarding and day-to-day employee relations to offboarding and exit processing, you will ensure all PX activities are carried out efficiently and in alignment with company policies and procedures. You’ll play a critical role in fostering a positive employee experience while ensuring compliance with relevant regulations and internal standards. This role will be on-site five days a week.

Responsibilities & Tasks

• Main point of contact for managers and employees for general HR-related inquiries by using your excellent customer service skills.
• Provides guidance to management on employee relations issues and terminations including identifying potential risk.
• Works closely with managers on assessing performance and everyday issues that arise.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations.
• Maintains confidentiality related to employee information, to include employment, performance, conduct, etc.
• Partners and collaborates with Corporate PX Managers to resolve complex issues that may arise.
• Partners with managers on onboarding new hires.
• Conducts new hire orientation.
• Partners with managers and employees to ensure completion of required training assigned.
• Manages the exit process by ensuring employees are offboarded efficiently (terminations and resignations, conducting exit interviews, etc.)
• Liaise with other departments or functions (payroll, PX Ops, benefits etc.) as needed.
• Supports other PX functions as needed.
• Performs other duties as assigned.
   

Experience, Skills and Qualifications Required  

• Minimum of four years of experience as a Human Resources Generalist preferred.
• Thorough knowledge of US as well as Iowa employment-related laws and regulations.  
• Experience working for Client based Company is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal and conflict resolution skills.
• Outstanding organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.

#L1-NL1