Job Description

We are looking for an experienced HR Generalist to support employee relations, benefits administration, leave management, compliance, and payroll backup functions. The ideal candidate is proactive, detail-oriented, and able to provide HR support to both employees and managers.

Key Responsibilities:

• Provide day-to-day employee relations and HR support to employees and managers.
• Conduct investigations and assist with corrective actions and Performance Improvement Plans (PIPs).
• Administer employee benefits and manage annual Open Enrollment.
• Support 401(k) administration and employee inquiries.
• Coordinate leaves of absence, accommodations, and workers' compensation claims.
• Manage and track required employee training programs.
• Serve as payroll backup and perform weekly payroll audits.
• Ensure compliance with company policies and employment regulations.

Requirements

• 3+ years of HR Generalist experience.
• Strong employee relations and benefits administration experience.
• Knowledge of leave management and HR compliance.
• Excellent communication, problem-solving, and organizational skills.
• Experience with HRIS (ADP – Workforce Now, strongly preferred) and Microsoft Office applications.
• Experience supporting a U.S.-based workforce.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field. (Preferred)

• Experience with 401(k), workers' compensation, and payroll.
• SHRM-CP, PHR, or similar HR certification.

Benefits

Perks you will experience in iSupport:

- Free lunch meal, fruits, snacks, and drinks (If you are in an onsite shift)

- Onsite gym with a free professional instructor.

- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP.

- Weekly engagement activities with prizes that are up to 3,000 PHP.

- Free upskilling academy to improve your performance and skillset.

- State-of-the-art facilities from toilets to your workstation.

- Amenities such as sleeping quarters, game area, chat room, shower room.