Job Description

Job DetailsJob Location: Team Corporate - Charlotte, NC 28262Position Type: Full TimeSalary Range: $50,000.00 - $70,000.00 SalaryPosition Summary:
We are seeking a detail-oriented HR Generalist with 2–3 years of experience, with a strong emphasis on Talent Acquisition, to join our team. This role will lead full-cycle recruiting efforts while also supporting a broad range of HR generalist responsibilities including compliance, employee relations, onboarding, benefits administration, and HR operations.
The ideal candidate is highly organized, responsive, and comfortable managing multiple priorities while ensuring compliance and delivering a strong employee experience.
Key Responsibilities:
Talent Acquisition (Primary Focus)
Manage full-cycle recruiting including sourcing, screening, interviewing, and offer coordination.
Partner with hiring managers to understand staffing needs and develop recruiting strategies.
Maintain candidate pipelines and track activity within the ATS/HRIS.
Review TA portal activity and new hire notes in HRIS.
Coordinate hiring decisions and align candidates within HRIS systems.
Create and send offer letters, pay plans, and hiring documentation for signatures.
Communicate new hire details to onboarding teams and management.
Onboarding & HRIS Administration
Onboard new employees, ensuring all data and system settings are accurate in HRIS (Paycom).
Ensure completion of I-9 and E-Verify within required timelines.
Add new hires into payroll and application systems (DMS, HRIS).
Maintain backend HRIS setup, including location and seat configurations.
Grant manager access in HRIS and distribute login information.
Complete HRIS onboarding checklists and tasks.
Compliance, Benefits & HR Operations
Review background checks and drug test results; initiate drug testing for post-incident or reasonable cause.
Support OSHA reporting and workplace safety documentation.
Ensure compliance with federal, state, and local employment laws.
Maintain proper labor law posters and notices across all locations.
Process unemployment claims and respond to agency requests.
Review and approve benefits changes in HRIS and coordinate with payroll.
Provide 401(k) education to eligible employees and maintain accurate participant data.
Educate employees on benefits usage and respond to benefits-related inquiries.
Support workers’ compensation processes, including reporting injuries, coordinating claims, and facilitating modified duty discussions.
Provide audit data and documentation for workers’ compensation and compliance reporting.
Employee Relations & Manager Support
Serve as a point of contact for employee questions regarding policies, benefits, and employment matters.
Receive and manage employee relations concerns including performance, complaints, and policy violations.
Conduct investigations into employee issues and incidents.
Coach managers on employee conversations, performance feedback, documentation, and terminations.
Review personnel documentation including Personnel Action Forms (PAFs) and Personnel Discussion Forms.
Provide guidance to managers on handbook policies and HR best practices.
Communication & Administrative Support
Draft and distribute employee communications related to policies, payroll, and organizational updates.
Maintain and update employee handbook and job descriptions for all roles.
Facilitate and coordinate OE (Open Enrollment) meetings, including scheduling, materials preparation, and delivery.
Respond to employee inquiries through internal communication channels (e.g., “Ask Here”).
QualificationsRequired:
Bachelor’s degree in Human Resources, Business Administration, or related field.
2–3 years of HR experience, with strong exposure to talent acquisition and recruiting.
Experience working within an HRIS (preferably Paycom) and managing employee data.
Knowledge of HR compliance, OSHA reporting, unemployment claims, and employee relations practices.
Strong organizational skills with the ability to manage multiple priorities.
Excellent communication and interpersonal skills.
Preferred:
Experience supporting multi-location or field-based workforce.
Familiarity with workers’ compensation processes and benefits administration.
Key Competencies
Talent acquisition and candidate management
HR compliance and attention to detail
Employee relations and conflict resolution
Communication and stakeholder management
Organization and time management
Problem-solving and adaptability
Ability to handle sensitive and confidential information with discretion.
Proficient in HR software and Microsoft Office Suite.
Strong problem-solving and decision-making skills.
Ability to work effectively in a fast-paced and dynamic environment.