Job Description

About Roca Alliances Roca Alliances is a specialized tech recruitment and talent firm connecting top professionals in Colombia with leading global companies. We build long-lasting partnerships and take care of the people we place, from their first day onward. About the role The HR Generalist will provide end-to-end HR support for an assigned client account, acting as the main point of contact for employees and the client on employee administration, payroll, labor compliance, onboarding, offboarding and employee experience. You will make sure HR processes run accurately and comply with Colombian labor law, reporting to the HR Manager. What you'll do HR administration - Keep employee records and personnel files complete, accurate and up to date. - Prepare employment documentation such as employment certifications and salary verification letters. - Maintain HR systems, databases and trackers. - Respond to employee requests with timely, professional, service-oriented support, including equipment, system access and documentation. Onboarding and offboarding - Coordinate onboarding for new hires: documents, orientation, logistics and integration follow-up. - Coordinate client-led orientation and training, and follow up on equipment and system access with other teams. - Manage terminations in line with Colombian labor law and internal policies, including separation documents, equipment recovery and access deactivation. Payroll, benefits and leave - Collect, consolidate and validate payroll inputs, and review payroll results before final processing. - Resolve payroll and benefits questions and issues. - Coordinate life insurance and other employee benefits. - Manage vacation, sick leave, leaves of absence and other absences. Client support and labor compliance - Be the main HR point of contact for the assigned client account. - Advise the client on Colombian labor law, internal policies, vacations, medical leave, overtime, public holidays, on-call arrangements and terminations. - Take part in recurring client meetings on HR matters. - Identify and escalate employee relations concerns and labor risks to the HR Manager. - Support audits and compliance initiatives, and build HR processes aligned with client needs. Occupational health and safety (SG-SST) - Support the implementation and maintenance of the SG-SST management system. - Coordinate safety training, prevention campaigns and wellness initiatives. - Follow up on medical leaves, workplace accidents and occupational health recommendations. - Support audits, inspections and government requests, and maintain required documentation. Reporting and continuous improvement - Track HR metrics such as turnover, absenteeism and headcount. - Prepare periodic reports for the client and internal leadership. - Support HR projects and continuous improvement initiatives. Requirements Required - Bachelor's degree in Human Resources, Business Administration, Psychology, Law or a related field. - 3+ years of experience as an HR Generalist or in a similar HR role. - Experience in employee administration, payroll processes and Colombian labor law. - Strong knowledge of Colombian labor legislation and employee lifecycle management. - Experience managing vacation, medical leave and leave-of-absence processes. - Experience supporting internal and/or external clients. - Proficiency in Microsoft Office, especially Excel. - Fluent written and spoken English and Spanish, with the ability to lead meetings and give professional guidance in both languages. Competencies - Strong client and service orientation. - Clear verbal and written communication. - Strong organization and attention to detail. - Ability to prioritize and follow through on commitments. - Problem-solving and critical thinking. - High confidentiality and professional judgment. - Comfort working in dynamic, multicultural environments. Benefits - Permanent contract (contrato a término indefinido) with all legal benefits - Competitive salary - Private health insurance (medicina prepagada) - On-site role in Medellín