Job Description

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Center sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach.

The HR Generalist will provide hands-on HR support across the employee lifecycle, partnering closely with managers and employees to support talent development, employee relations, performance management, employee well-being, and HR programs. This role will serve as a trusted resource to managers, helping them navigate employee matters, develop their teams, and effectively apply HR policies and processes. The ideal candidate will be comfortable working in a fast-paced, multi-site environment and balancing day-to-day HR support with broader organizational initiatives.

Responsibilities

Coaching Managers and their teams

• Providing day-to-day coaching to help managers problem solve
• Support org development and change management
• Offer coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environment

Employee Well-being

• Supporting the social and psychological well-being of employees
• Helping to deliver programs and initiatives related to employee well-being

Talent Planning

• Coach managers on career paths and development plans for their top performers
• Actively partner with managers to identify underperforming employees and develop strategies for improvement.
• Support annual performance and talent review processes

Employee Relations

• Coaching managers to address conflicts and build/execute resolution plans
• Investigating employee complaints/grievances and developing recovery plans
• Actively managing and educating the progressive discipline program

Data & Analytics

• Leveraging people analytics and reporting techniques to support business KPI’s and HR audits.

Policy and Procedures

• Translating HR policies and procedures to meet business needs
• Executing HR processes locally with a standardized approach

Training Content Delivery

• Providing management and employee training
• Supporting annual HR processes, such as performance reviews and calibrations

Employee/Manager Services

• Partner with immigration attorneys to facilitate the visa’s, green cards, work permits, etc.
• Completion and processing of employee life cycle changes

Miscellaneous

• Champion and participate in ad hoc HR projects
• Undertake other duties as assigned, based on organizational needs and priorities
• Travel commitment up to 20% across US sites.
• Any other duties or responsibilities that may be assigned to you in your role.

Skills Required

• 3-5 years of experience as an HR Generalist or in a similar HR role is required
• Proficient in HR policies, practices, and employment law
• Experience supporting employee relations, performance management, and manager coaching
• Strong communication, interpersonal, and problem-solving skills
• Ability to handle confidential and sensitive employee matters with discretion
• Comfortable working across multiple sites and partnering with employees and managers at various levels of the organization

Education / Licenses / Certifications

• Bachelor’s degree in Human Resources, Business, or related field, is required
• Active PHR/SHRM-CP preferred
• Proof of education, licenses, and certifications will be required where applicable

Benefits

• Medical, Dental and Vision Insurance
• Life, Short-Term, Long-Term Disability Insurance
• Training and Education Assistance
• 401k Retirement Plan
• Extra Annual Leave with Years of Service
• Maternity/Paternity Leave
• Recognition Rewards

LotusWorks is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered.