Coast Professional, Inc.

HR Generalist

Coast Professional, Inc.  •  Geneseo, NY (Onsite)  •  3 hours ago
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Job Description

Benefits

  • 11 Paid Holidays
  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Job type

  • Full-time.

Location

  • This is an in-office opportunity located at 4273 Volunteer Road Geneseo, NY 14454.

Number of openings for this position

  • 1

Pay

  • $62,353.20
  • Company Paid single coverage Bronze or Silver Plan health care

Schedule

  • Monday to Friday.

Job Summary

The HR Generalist provides day-to-day human resources support to assigned employees and managers within the Employee Relations function. The position independently handles routine and moderately complex HR matters involving policy administration, attendance, performance management, corrective action, employee lifecycle support, and employee questions. The HR Generalist is responsible for recognizing employee relations concerns that require formal investigation and promptly escalating those matters to the HR Senior Generalist or HR Manager. The HR Generalist does not independently conduct formal employee investigations.

Job Duties and Responsibilities

  • Serves as a day-to-day HR resource to assigned employees and managers regarding Company policies, attendance, performance expectations, corrective action processes, employee documentation, and routine employment matters.
  • Interprets and applies established HR policies and procedures to routine and moderately complex employee situations, seeking guidance on matters involving elevated risk or uncertainty.
  • Supports managers with performance management, coaching documentation, attendance matters, and corrective action consistent with Company policy and Employee Relations procedures.
  • Prepares, reviews, and processes employee-related documentation, personnel actions, corrective actions, performance documentation, and separation paperwork within established authority.
  • Receives employee concerns and complaints, documents the information received, and promptly escalates matters requiring formal investigation to the HR Senior Generalist or HR Manager.
  • Does not independently conduct formal employee relations investigations or determine investigation findings.
  • Supports approved employee separation and termination processes, including required documentation, HRIS/personnel transactions, final-pay information coordination, and exit processes.
  • Responds to routine unemployment matters and assists with preparation of supporting documentation.
  • Maintains accurate employee records, HRIS information, reports, and required employee relations documentation.
  • Provides employee and manager guidance regarding benefits, leave, payroll, or other HR matters and coordinates with the appropriate specialized HR or Company function when ownership resides outside Employee Relations.
  • Assists with employee and management training related to HR policies, procedures, performance management, and other assigned topics.
  • Identifies recurring employee relations, attendance, performance, or policy issues and communicates trends or concerns to the HR Senior Generalist or HR Manager.
  • Partners with the HR Associate on transactional and administrative HR activities and provides guidance on established processes.
  • Maintains current knowledge of Company policies and applicable employment requirements relevant to assigned responsibilities.
  • Performs other HR-related duties as assigned.

Qualifications

Education and Experience

  • High School Diploma or GED required.
  • Associate or bachelor's degree in human resources, business administration, or a related field preferred.
  • HR certification preferred but not required.
  • Minimum of two (2) years of progressive human resources experience preferred, with experience supporting employee relations, policy administration, performance management, or related HR functions.
  • Equivalent combinations of relevant education and experience may be considered.

Knowledge, Skills and Abilities

  • Working knowledge of human resources principles, employee relations practices, and employment-related policies.
  • Working knowledge of applicable federal and state employment requirements, including FLSA, FMLA, ADA, EEO, and related employment practices.
  • Ability to apply established policies consistently and recognize matters requiring escalation.
  • Sound judgment and ability to independently handle routine and moderately complex HR matters within established authority.
  • Effective professional written and verbal communication and interpersonal skills.
  • Strong organizational skills, documentation practices, and attention to detail.
  • Ability to communicate effectively with employees and managers at varying levels of the organization.
  • Ability to maintain confidentiality and appropriately handle sensitive employee information.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Working knowledge of HRIS, Microsoft Office, and standard business systems.
  • Ability to successfully complete required pre-employment screening and travel as required.

Clearance

As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

Security

Information and Physical Security is the responsibility of every employee. In your position you are required to safeguard the computer systems by following proper username and password management which includes selecting challenging passwords and committing them to memory, they should not be written down or stored where others can freely have access. This also includes securing your desk and workstation when you are not there. This includes locking your session and putting sensitive paperwork away when not physically at your desk. You are not to share your username or password with anyone. The physical security of our offices of are equal importance, never shadow or let someone shadow your entry into a Coast Professional, Inc. facility. If this occurs quickly report this action immediately. You are required to follow all Information Technology policies and procedures regarding the management of your system accounts and equipment. If you witness any security violation you should immediately report it to management.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work may require frequent weekend and evening work. This position has travel requirements and may require overnight travel.

While performing the duties of this position, the physical presence in the workplace is essential. The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Disclaimer

This job description reflects management’s assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

Coast Professional, Inc.

About Coast Professional, Inc.

Coast is a top-performing call center services company that specializes in onshore omni-channel solutions, accounts receivable management, and back-office functions for public and private entities. Our mission is to perform services with the highest standards of integrity, efficiency, and ethics.

We develop rapport with companies and consumers, create long-term relationships with clients, and improve communities through philanthropic initiatives. We further our corporate culture of compliance, customer service, and teamwork by investing in our most valuable asset: our people. We maintain a professional environment and always do what is right.

Coast Professional, Inc. is an Equal Opportunity/Affirmative Action, M/F/Vet/Disability Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Geneseo, NY
Year Founded
1976
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