Job Description

We are looking for an HR Generalist who believes that supporting employees is one of the most meaningful ways to make an impact.
At OLV Human Services, you'll play a vital role in creating a positive employee experience while helping recruit, support, and retain the talented individuals who serve our community every day. From onboarding new team members to guiding employee relations, benefits, compliance, and HR initiatives, you'll be a trusted partner across the organization.
If you're a collaborative, detail-oriented HR professional who enjoys building relationships, solving problems, and making a difference behind the scenes, we'd love to meet you!

The Human Resources (HR) Generalist is responsible for supporting a wide range of HR functions, including employee relations, benefits administration, leave management, recruitment, onboarding, compliance, payroll support, training, and HRIS administration. This role serves as a trusted resource for employees and supervisors while ensuring compliance with federal, state, local, and organizational policies and procedures.

Pay
• $62,353.20 - $68,000 annually (starting rate is $62,353.20 commensurate with experience)

Schedule

• Monday through Friday
• Standard hours: 8:30 AM – 4:30 PM
• Flexible start time available
Perks:
• Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)
• Take advantage of our Dental & Outpatient Mental Health services while working
• Up to $180 annual gym reimbursement
• $$ Employee referral program $$
Benefits:
• Generous Paid Time Off (PTO)
• Health, dental & vision insurance options
• Paid employer sponsored life insurance
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!

Essential Duties and Responsibilities

Benefits & Leave Administration
• Administer employee benefit programs, including new hire enrollments, qualifying life event changes, terminations, COBRA administration, and annual Open Enrollment.
• Serve as a knowledgeable resource regarding employee benefit plans, leave policies, and procedures.
• Administer employee leaves of absence, including FMLA, disability, New York Paid Family Leave, Workers' Compensation, and ADA accommodations.
• Maintain and monitor leave tracking systems, ensuring required documentation is received and employee timecards accurately reflect leave benefits.
• Communicate with employees, supervisors, and third-party administrators throughout the leave process to ensure compliance and facilitate successful return-to-work.
• Coordinate the Transitional Duty Program for employees returning to work with temporary work restrictions.

Payroll & Timekeeping Support
• Process termination paperwork to ensure timely and accurate final pay and benefit administration.
• Ensure New York State termination notices are mailed within required timeframes.
• Calculate employee PTO balances.
• Audit employee timekeeping records, identify and correct discrepancies, and collaborate with supervisors to maintain accurate payroll records.
• Recommend improvements to timekeeping and HRIS processes.

Employee Relations
• Participate in employee investigations, disciplinary meetings, and termination processes as needed.
• Assist with tracking employee performance and disciplinary actions.
• Serve as a liaison between employees and management to address questions regarding company policies, practices, and procedures.
• Support collective bargaining activities, including contract negotiations and labor-management meetings.

Recruitment & Onboarding
• Recruit, interview, and coordinate the hiring process for open positions.
• Partner with department managers to identify staffing needs and required qualifications.
• Monitor vacancy reports and identify critical staffing needs.
• Coordinate recruiting initiatives, including job fairs, advertising, and other sourcing strategies.
• Conduct background checks, employment eligibility verification, and pre-employment screenings.
• Prepare salary offers for selected candidates.
• Coordinate onboarding activities and ensure all pre-employment requirements are completed prior to start dates.
• Conduct new hire orientation and employee benefits orientation.

Training & Development
• Track required employee training, certifications, licensure, continuing education, and compliance requirements.
• Coordinate and facilitate employee training programs, including new employee orientation, supervisor development, safety training, and regulatory compliance training.
• Assist in developing and delivering ongoing supervisor and employee education programs.
• Guide employees and supervisors on accessing organizational policies, procedures, and resources.

Compliance & HR Administration
• Maintain compliance with all applicable federal, state, and local employment laws and regulations.
• Assist with the development, implementation, and maintenance of HR policies and procedures.
• Maintain accurate employee records and HR documentation.
• Enter and maintain employee data within the HRIS, benefits systems, background screening platforms, and other HR technology systems.
• Generate HR reports and retrieve data from the HRIS using standard and business intelligence reporting tools.
• Reconcile invoices related to employee benefits, workers' compensation, recruitment, and pre-employment services.
• Collect and analyze HR data and prepare recommendations for process improvements and management decision-making.

Employee Engagement
• Assist with the development, implementation, and administration of employee recognition and reward programs.

Other Responsibilities
• Perform other duties and special projects as assigned by the Supervisor, Director, or Executive Leadership Team.

Qualifications & Skills
• Demonstrated leadership skills with the ability to collaborate effectively across all levels of the organization.
• Excellent verbal, written, and interpersonal communication skills.
• Strong relationship-building, negotiation, conflict resolution, and employee relations skills.
• Exceptional organizational skills with a high level of accuracy and attention to detail.
• Strong time management skills with the ability to prioritize multiple responsibilities and consistently meet deadlines.
• Excellent analytical and critical thinking skills with the ability to identify issues, develop solutions, and implement effective strategies.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with professionalism and integrity.
• Thorough knowledge of federal, state, and local employment laws, regulations, and HR best practices.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Experience using Human Resources Information Systems (HRIS), applicant tracking systems (ATS), timekeeping, and benefits administration platforms, or the ability to quickly learn new systems.
• Ability to work independently while contributing effectively as a collaborative member of the Human Resources team.
• Strong customer service orientation with a commitment to providing responsive support to employees, supervisors, and leadership.

Education/Experience
• Bachelor’s degree in Human Resources, Business Administration, or related field is required.
• Minimum of 1 year experience working in various HR functions is required.

License/Certification
• NYS Driver’s License is required
• SHRM-CP or PHR certification is preferred

Physical Requirements
• The overall nature of the position is sedentary requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions.
• The constant physical demand of the position is sitting.
• The frequent physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.
• The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.