Job Description

nGeneration is looking for an HR Generalist to support the smooth running of day-to-day people operations across the business. Working within the Information Technology and Services sector, this role is central to creating a well-managed, compliant, and positive employee experience, while helping the company maintain strong HR processes and standards.

This is an opportunity for someone who enjoys balancing administration, employee support, and recruitment coordination in a hands-on HR role. You will play an important part in supporting employees and managers, helping the business navigate people matters with professionalism, accuracy, and care.

As HR Generalist, you will contribute across the full employee lifecycle, supporting both routine HR activity and more sensitive employee relations matters. The role is suited to someone who can stay organised, handle confidential information appropriately, and build trusted working relationships across the business.

Responsibilities

• Manage day-to-day HR administration across the full employee lifecycle.
• Handle employee relations cases including grievances, disciplinaries, and tribunals.
• Coordinate onboarding and offboarding processes for new and departing employees.
• Oversee recruitment activities from job posting through offer stage.
• Maintain accurate HR records and ensure policy and compliance adherence.

About nGeneration

nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.

Requirements

• 3+ years of HR Generalist experience.
• Experience handling employee relations cases, including grievances and disciplinaries.
• Strong experience with HR administration across the full employee lifecycle, including onboarding, offboarding, and recruitment coordination.
• Proficiency with Microsoft 365 and experience using Sage HR or an equivalent HR platform.
• Familiarity with UK employment law and HR compliance requirements.
• Eligible to work in the United Kingdom.

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore we offer a comprehensive range of benefits. These include:

• Training We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
• Annual Performance Bonus We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
• Company Events and Team Parties We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.