Job Description

HR Generalist

The HR Generalist is responsible for supporting daily human resources operations, including employee relations, recruiting, onboarding, benefits administration, compliance, performance management, and HR policy implementation. This role serves as a key resource for employees and managers while helping maintain a positive and compliant work environment.

Key Responsibilities

• Support the full employee lifecycle, including recruiting, onboarding, training, employee relations, and offboarding.

• Assist with posting job openings, screening candidates, scheduling interviews, and coordinating hiring activities.

• Conduct new hire orientation and ensure completion of onboarding documentation.

• Maintain employee records and ensure compliance with federal, state, and company policies.

• Respond to employee inquiries regarding policies, benefits, payroll, and HR procedures.

• Support benefits administration, leave management, and workers’ compensation processes.

• Assist managers with employee relations matters, disciplinary actions, and performance management processes.

• Help ensure compliance with employment laws, OSHA standards, and company policies.

• Coordinate employee engagement initiatives, recognition programs, and company events.

• Track and maintain HR metrics, reports, and personnel data.

• Assist with payroll processing and timekeeping administration as needed.

• Participate in HR projects and continuous improvement initiatives.

• Maintain confidentiality of employee information and sensitive HR matters.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

• 2+ years of experience in Human Resources or related administrative roles.

• Knowledge of employment laws and HR best practices.

• Strong interpersonal and communication skills.

• Excellent organizational and time management abilities.

• Ability to handle confidential information with professionalism and discretion.

• Proficiency in Microsoft Office Suite and HRIS systems.

• Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Skills

• Experience in logistics, supply chain, manufacturing, or warehouse environments preferred.

• Bilingual English/Spanish is a plus.

• Experience with HRIS, payroll, and applicant tracking systems (ATS).

• PHR or SHRM-CP certification preferred.

Core Competencies

• Communication and relationship building

• Attention to detail

• Problem-solving and conflict resolution

• Organizational skills

• Confidentiality and professionalism

• Adaptability and teamwork

Work Environment

• Office-based role with regular interaction with employees and leadership teams.

• May require occasional travel to operational facilities or job sites.

• Ability to sit for extended periods and occasionally support operational areas.

Compensation & Benefits

• Competitive salary

• Annual bonus opportunity

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Career growth and professional development opportunities

About the Role

How you will contribute

• Answer routine inquiries involving the collection, verification, and/or dissemination of human resources information on various topics such as disciplines, records, wages, absences, hiring, and policies and procedures.
• Participate in the recruitment process by reviewing resumes, posting jobs, interviewing candidates, conducting orientation and training, completing new hire paperwork and communications to the staff.
• Conduct new hire (safety) orientation for new employees, risk assessments and ongoing (safety) training.
• Assist with payroll and payroll related records. Update and maintain employee information. Update and maintain HRIS systems.
• Maintain and gather information for and assists with the preparation of reports.
• Work with the Employee Representatives (Worker’s Counsel and/or Union) to resolve issues and grievances based on a good understanding of the Collective Agreement (if applicable).
• Ensure all employees are properly enrolled for benefits, and any changes are updated regularly.
• Investigate accidents, incidents, occupational illnesses and work refusals to determine causes and implement preventative measures to reduce or eliminate hazards.
• Maintain seniority lists and all other reports and data.
• Other duties as assigned

Your Key Qualifications

• Bachelor’s degree in human resources, labor relations, or business or a field related to the position.

• Experience in performing professional level human resources, payroll, customer service, or general office duties in a logistics, manufacturing or related field.
• Additional education, training and/or work experience in area of specialization inherent to the position may be required.
• Proficiency with computers including Microsoft Office products and HRIS systems.
• Knowledge of principles and procedures used in human resources.
• Knowledge and understanding of local laws, rules, and/or regulations affecting human resources administration; ability to develop a broad knowledge of those of the company.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.