Job Description

We are North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.

Top reasons to join our team:

• Our employees are mission – minded
• We are passionate about providing excellent patient care
• Community-focused
• Committed to a fun and supportive team environment
• We offer high-quality competitive employee benefits

The Human Resources Generalist provides comprehensive support across various HR functions, ensuring effective implementation of policies, procedures, and programs. This role plays a key role in managing and maintaining accurate employee data within the HRIS, including onboarding, status changes, reporting, and system workflows. Additionally, this role provides cross-trained coverage across HR, payroll, and administrative functions to ensure continuity of operations and effective team support as needed.

Requirements

• A bachelor’s degree in Human Resource Management or related field, or equivalent experience in Human Resources.
• Two or more years of Human Resources related experience.
• PHR or SHRM-CP certification is preferred.

Your Essential Duties:

• Maintains, audits, and ensures the integrity of employee data within the HRIS, including onboarding, status changes, compensation updates, and organizational changes.
• Manages HRIS workflows in Paylocity, ensuring data accuracy, proper approvals, and efficient processing of employee transactions.
• Assists in the resolution of payroll discrepancies and employee data issues in collaboration with Finance and leadership.
• Performs customer service functions by answering employee requests and questions.
• Maintains personnel files and records in compliance with applicable legal requirements.
• Processes personnel action forms, ensures proper approvals, and disseminates approved documentation.
• Assists in annual employee performance reviews and notifies supervisors of review due dates.
• Supports the Human Resources department in implementing programs to enhance employee engagement and overall experience.
• Provides cross-trained support and backup coverage across HR, payroll, and administrative functions to ensure continuity of operations during absences, peak workloads, or special projects.
• Maintains compliance with federal and state regulations concerning employment and payroll practices.
• Regular and predictable attendance is an essential function of this position.
• Performs miscellaneous job-related duties as assigned

Your Success Factors

• Problem Solving: Effectively identifies and resolves issues; analyzes payroll, HRIS, and operational data to drive accurate outcomes.
• Interpersonal Skills: Maintains confidentiality; builds trust and collaborates effectively across teams.
• Oral Communication: Communicates clearly and persuasively; explains payroll, HRIS, and policyrelated information effectively.
• Written Communication: Demonstrates strong grammar and attention to detail; accurately documents and interprets HR and payroll data.
• Planning & Organization: Prioritizes tasks, manages time efficiently, and balances recurring deadlines (e.g., payroll cycles) with ad hoc projects and events.
• Data Accuracy & Quality Control: Ensures accuracy and integrity of employee data; proactively audits and monitors outcomes.
• Policy & Compliance Awareness: Maintains up-to-date knowledge of internal policies, procedures, and applicable regulations; applies them consistently and supports adherence across the organization.
• Adaptability: Responds well to change; flexes across HR, payroll, engagement, and crossfunctional initiatives as needed.
• Teamwork & Collaboration: Supports team effectiveness by providing cross-trained coverage and stepping into multiple functions when needed.
• Dependability: Demonstrates reliability, accountability, and ownership of critical processes, including payroll and HRIS administration.

Working Conditions: Work is normally performed in a typical interior, office work environment in an administrative building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Physical/Mental Requirements:

• Prolonged periods of sitting and working on a computer.
• May lift up to 15 pounds at times.
• Must be able to access and navigate various departments of a given location.
• Must be able to complete tasks in a noisy or stressful environment.
• Must be able to adhere to process protocol.

Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.