Job Description

Job Location: Albuquerque, NM 87110POSITION SUMMARY:
The People Operations Generalist plays a crucial role in supporting various HR functions and ensuring smooth day-to-day operations within the People Operations department. This position involves handling key responsibilities in payroll administration, recruiting, employee relations, benefits management, and compliance.
ESSENTIAL RESPONSIBILITIES:
- Payroll Administration: Process payroll accurately and on time, including tracking employee hours, handling payroll changes, and ensuring compliance with legal requirements. Address payroll-related inquiries and resolve discrepancies.
- Recruiting and Onboarding: Manage the recruitment process from job posting to candidate selection. Coordinate interviews, conduct reference checks, and assist in the onboarding process to ensure a smooth transition for new hires.
- Employee Relations: Act as a point of contact for employee inquiries and concerns. Provide support in resolving workplace issues and contribute to maintaining a positive work environment.
- Benefits Administration: Assist in the administration of employee benefits programs, including health insurance, retirement plans, and other perks. Ensure accurate benefits reconciliation, and address employee benefits inquiries.
- File Management: Maintain and update employee records, ensuring all documentation is accurate, confidential, and compliant with company policies and legal regulations.
- Compliance and Reporting: Ensure adherence to employment laws and company policies. Assist in preparing reports for internal use and regulatory compliance, and support audit processes as needed.
- HR Support: Provide general HR support across various functions, including performance management, employee training, and policy implementation. Assist in developing and implementing HR initiatives and programs.
- Data Management: Utilize HRIS and other tools to track employee data, generate reports, and manage HR processes efficiently. Ensure data accuracy and confidentiality.
- Employee Engagement: Contribute to initiatives aimed at increasing employee engagement and satisfaction. Assist in organizing employee events, recognition programs, and other activities to foster a positive workplace culture.
- Maintains compliance with federal, state, and local employment laws and regulations and adheres to company policies as described in the employment handbook and company work rules.
- Regular and reliable attendance.
- Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
Direct Reports: None
Indirect Reports: None
KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the knowledge, skills and/or abilities required.
- Exceptional verbal communication skills with the ability to convey information clearly and effectively.
- Proven leadership capability, demonstrating the ability to inspire and guide teams toward achieving goals.
- Skilled in building and nurturing strong working relationships with colleagues and other stakeholders.
- Strong organizational skills with experience in managing teams, delegating tasks, and ensuring project success.
- Adept at handling multiple projects and meeting deadlines in a fast-paced environment.
- Effective time management skills with the ability to set realistic deadlines and prioritize tasks.
- Excellent interpersonal and professional attributes, including a polished appearance, tactfulness, punctuality, initiative, and reliability.
- Proficient in writing comprehensive reports, business correspondence, and policies.
- Capable of presenting information clearly, responding to inquiries, and interacting professionally with supervisors, employees, clients, vendors, and the public.
- Strong analytical, reasoning, and problem-solving abilities to address complex issues effectively.
- High integrity and discretion, with the ability to maintain confidentiality and handle sensitive information responsibly.
- Demonstrated judgment and the ability to positively influence and lead others, managing conflicts with composure and efficiency.
- Proficient in computer applications, including spreadsheets, word processing, internet research, and email.
- Advanced knowledge of medical terminology, processes, procedures, regulations, and administrative operations.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; or smell.  The employee must occasionally lift and/or move up to 20 pounds.  Repetitive motion of upper body required for extended use of computer. Requires vision correctable to 20/20 and hearing in the normal range for face-to-face and telephone contacts.
Works in well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
The noise level in the work environment is usually moderate.

QualificationsEDUCATION AND EXPERIENCE:
Three years’ experience in Human Resources to include staffing and payroll functions. Associate’s degree in business administration or related field is preferred or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
SHRM-CP or PHR certification preferred.