Job Description

Descripción de la empresa

💫Who are we?

The Digital Virgo Group is a global specialist in mobile payments through telecommunications operator billing solutions. We respond to the growing need for digital payments using a simple transactional channel that is fast, secure, and available worldwide. When you join Digital Virgo, you are joining an innovative global group with local teams that collaborate daily thanks to their complementary skills. Our teams come from multicultural and diverse backgrounds; this diversity enriches our company. We are known for our work environment, which is the perfect mix of ambitious projects and good humor. We pride ourselves on focusing on individual development and initiative.

If you would like more information about us and our business, you can find us at digitalvirgo.com.

Descripción del empleo

We are looking for a HR Generalist who will act as a key HR reference for managers and teams across the region. This role will report directly to the LATAM General Manager

and functionally to the Regional HR Manager.

✅ What will your day-to-day look like?

• Oversee payroll providers in each country to ensure accuracy, compliance, and timely delivery.
• Ensure all HR documentation, contracts, and policies comply with local labor regulations and Group governance.
• Execute employee lifecycle processes, ensuring compliance and data accuracy across all HR systems.
• Negotiate with agencies and partners, optimize costs, and strengthen the employer brand in the region.
• Actively participate in global projects, such as the implementation of the new HRIS (2026).
• Drive onboarding and integration programs.
• Support managers in development, engagement, and retention initiatives.
• Provide day-to-day HR guidance to managers, ensuring decisions align with local legislation and company values.
• Contribute to workforce planning, organizational structure, and performance discussions.
• Coordinate regional recruitment processes, working with hiring managers to ensure consistency with Group guidelines and hiring policies.

Requisitos

🔎 What are we looking for?

• 3 to 5 years of experience in a generalist HR role, ideally in multinational or regional environments.
• Fluent Spanish and English (mandatory). Portuguese is a plus.
• Strong knowledge of payroll, labor law, employee relations, and recruitment.
• Experience managing external providers (payroll, legal advisors, recruitment).
• Proficient in digital tools and Office Suite. Interest in innovative technologies, including AI applied to HR.
• HR Business Partner mindset: approachable, solution-oriented, with the ability to influence and challenge constructively.
• Proactive, curious, and comfortable working in fast-paced and multicultural environments.
• Autonomy, initiative, and an intrapreneurial spirit.
• Experience working with or implementing an HRIS is a plus.

Información adicional

🙌 What do we offer?

• Excellent working environment.
• Being part of a team where your ideas are heard and valued.
• Real opportunities for professional growth.
• Competitive compensation.
• Social benefits.
• Stability within an international group in continuous expansion.

📩 Interested? Apply now and help us build the future of global mobile payments.