JOB TITLE:
HR EXECUTIVE OPERATIONS
Job Summary
:
Reporting to the HR & Administration Manager, the
role is responsible for supporting the HR & Administration Manager in the
attainment of Q-Sourcing HR strategy by aligning and delivering on HR
administration activities of Identify recruitment needs, Employee Onboarding,
Employee Relations, Training and Development, Performance Management and leave
management.
KEY ROLES AND
RESPONSIBILITIES

1.
Consolidate, track, and
report on staff annual leave with assistance from business units/line managers.

2.
Ensure the proper and
timely filing and retrieval of all HR-related documents.

3.
Support the HR &
Administration Manager with new staff onboarding, including induction and
orientation.

4.
Foster a positive
employee relations environment by addressing grievances, conducting investigations,
and providing guidance on conflict resolution to maintain a harmonious work
environment.

5.
Implement disciplinary
procedures in accordance with employment and company policy.

6.
Coordinate with project
administrators to ensure medical cover through insurance or on-site services
for all staff and outsourced clients, in accordance with service level
agreements.

7.
Requisition staff IDs as
approved by the HR Manager.

8.
Prepare and share monthly
HR analysis reports with the HR Manager.

9.
Ensure legal compliance,
including maintaining a legal dashboard and meeting statutory requirements.

10.
Assess training needs and
coordinate learning and development initiatives in collaboration with
respective line managers, ensuring effective communication for implementation.

11.
Design and implement a
comprehensive training and development program to enhance employee skills and
competencies, aligning with organizational goals and individual career
development plans.

12.
Develop and maintain a
performance management system that includes goal setting, regular performance
reviews, and feedback mechanisms to promote employee engagement and
accountability.

13.
Ensure that all staff
members possess job descriptions and key performance indicators (KPIs) tailored
to their roles.

14.
Prepare KPIs and appraisal
schedules for staff members.

15.
Provide training on
Q-sourcing policies and procedures.

16.
Perform administrative
tasks as required.

17.
Streamline the
recruitment process by developing effective strategies to identify recruitment
needs.

18.
Coordinate staff meetings
and ensure timely closure of raised issues in collaboration with project
administrators.

19. 
    HR
    & Administration Manager for day-to-day reporting on strategy and
    approvals
20. 
    All
    other Line departments-stakeholder in the HR process for guidance in
    managing of employee issues (performance management, training needs,
    procurement needs etc.)
21. 
    HR
    practioners in the Market for benchmarking on best
    practices.
22. 
    HR
    Consultants for consultancy and training services
23. 
    Other
    HR bodies like the HR Association of Kenya for professional growth.

QUALIFICATIONS
AND EXPERIENCE:

• 
  Degree-level education in Human Resource
  Management.
• 
  Postgraduate Diploma in HR would be of added
  advantage.
• 
  At Least 3 years of generalist Human Resources
  Experience.
• 
  HR professional membership is desired
• 
  Consultancy industry and business awareness
• 
  Excellent planning & Organisation skills.
• 
  Knowledge of payroll management, basic accounting
  and proficiency in Excel is desired
• 
  Excellent interpersonal skills.
• 
  Tact, swiftness and attention to detail are a MUST
• 
  Knowledge of statutory financial compliance i.e.
  with KRA, NSSF, NHIF and Withholding Tax is must.
• 
  Excellent problem solving and decision making
  skills
• 
  Expert knowledge of the Kenya labour laws and
  familiarity with International Labour laws.

Requirements

• 
  Degree-level education in Human Resource
  Management.
• 
  Postgraduate Diploma in HR would be of added
  advantage.
• 
  At Least 3 years of generalist Human Resources
  Experience.
• 
  HR professional membership is desired
• 
  Consultancy industry and business awareness
• 
  Excellent planning & Organisation skills.
• 
  Knowledge of payroll management, basic accounting
  and proficiency in Excel is desired
• 
  Excellent interpersonal skills.
• 
  Tact, swiftness and attention to detail are a MUST
• 
  Knowledge of statutory financial compliance i.e.
  with KRA, NSSF, NHIF and Withholding Tax is must.
• 
  Excellent problem solving and decision making
  skills
• 
  Expert knowledge of the Kenya labour laws and
  familiarity with International Labour laws.