Job Description

Location:

4900 Tiedeman Road, Brooklyn Ohio

Consults with assigned client groups to determine optimal technology solutions for HR business processes. Works closely with client groups to develop and execute a technology roadmap. Accountable for change and communiction plans.

Responsibilities

• REPORTING: Consults with clients to determine report and dashboard approach and what HR reporting solution best suits their needs. If WD Reporting is the solution, has the ability to modify or work report admin to build.
• CONFIGURATION: Tests releases and determines available enhancements either individually or with third party.
• COLLABORATION WITH PROCESS OWNERS: Manages and maintains the technology roadmap with their respective process owners.
• DOMAIN OWNERSHIP: Trusted domain partner - directly aligned with process owner(s). Deep subject matter expert in Workday.
• ESCALATIONS: Responsible root cause analysis and remediation.
• THIRD PARTY MANAGEMENT Point of contact for third party.
• PROCESS IMPROVEMENT: Monitoring the effectiveness of processes and identify process improvement opportunities.
• RISK MANAGEMENT: Responsible for GRC (governance, risk and controls).
• CHANGE MANAGEMENT: Works with Communications and Learning teams to develop tools and resources to support change management.
• DATA INTEGRITY Consults with downstream consumers to determine data impacts. Security oversight and ensuring data governance.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree or equivalent experience (required)

Tactical Skills

• Strong understanding of HR processes and procedures (i.e., Compensation, Talent, Learning, Recruiting, Time Tracking, etc.)
• 5+ yrs experience working with Workday modules such as HCM, Time Tracking, Learning, Performance Management, Recruiting, and Compensation

Personal Skills

• Adaptability
• Problem Solving
• Critical Thinking

Practical Skills

• Human Centered Design
• Systems Thinking
• Change Navigation

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $80,000.00 - $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 06/14/2026
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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