Job Description

As HR Director at Associa, you will be a strategic advisor to senior leaders and lead HR delivery for your assigned business areas. You will shape people strategy, guide leaders through complex employee and organizational decisions, and make sure HR practices support business results.

This role directly manages the HR Business Partner and is accountable for the quality and consistency of HR support across the group. The ideal candidate is a credible, solutions-oriented leader who can influence executives, develop an HR team, and step in on complex or high-risk matters when needed.

Key Responsibilities:

• Serve as a trusted advisor to senior leaders on people strategy, organizational design, workforce planning, and change management.
• Translate business goals into HR priorities and programs that improve performance, engagement, and retention.
• Use HR data and trends, such as turnover, engagement, and employee relations patterns, to inform leadership decisions.
• Ensure consistent, high-quality HR support to managers and employees across assigned business areas.
• Serve as the escalation point for complex or high-risk HR matters.
• Oversee employee relations practices and guide the resolution of complex or sensitive issues.
• Lead or oversee investigations and advise senior leaders on outcomes and risk.
• Partner with senior leaders to plan staffing needs, organization structure, and succession.
• Guide recruiting strategy for key roles, including candidate sourcing and relationship building.
• Contribute to a strong onboarding experience for new hires.
• Lead the performance management process for assigned groups, including goal setting, reviews, and development planning.
• Identify organizational training needs and partner with leadership to build and deliver programs.
• Support leadership development and career growth initiatives.

Qualifications

• 8+ years of progressive Human Resources experience, with a focus on employee relations, talent acquisition, and organization design.
• 3+ years of experience advising senior leaders and managing or developing HR professionals.
• Strong knowledge of federal and state employment laws and regulations, including multi-state compliance.
• Knowledge of FMLA and leave administration, performance management, unemployment and workers’ compensation claims, and employee relations.
• Proven ability to influence and build credibility with senior leaders, with strong persuasion and conflict resolution skills.
• Strategic thinker with sound judgment and the ability to balance employee needs with business goals.
• Ability to coach and develop others, and to lead through change.
• Strong time management and the ability to prioritize time-critical work.
• Maintains confidentiality and discretion in all duties.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and HRIS systems.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.